Jonathan Rodriguez
Mount Airy,NC
Summary
Dynamic sales agent and office manager at Carolina Carports, adept at enhancing customer satisfaction through effective communication and problem-solving. Proven ability to lead teams and ensure quality assurance while managing inventory. Bilingual in Spanish and English, with strong proficiency in Microsoft Excel, demonstrating reliability and adaptability in fast-paced environments.
Overview
11
11
years of professional experience
Work History
SALES AGENT, OFFICE MANAGER
CAROLINA CARPORTS
DOBSON, NC
01.2021 - 08.2026
- Visualized customer requirements for metal structures. Maintained constant communication with customers to ensure smooth ordering, manufacturing, and installation processes.
- Developed customer relationships through effective communication and product knowledge.
- Managed inventory levels to ensure product availability for customers.
- Assisted customers in selecting carports that meet their needs and preferences.
- Assisted customers in selecting ideal carport solutions for their needs.
- Oversaw daily operations across multiple divisions and ensured smooth functioning.
- Developed and implemented strategic plans to enhance operational efficiency.
- Developed training programs to enhance employee skills and knowledge.
- Analyzed training needs to develop new programs or modify and improve existing.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
SCHEDULER AND DISPATCHER
QUALITY COMMERCIAL STRUCTURES
PILOT MTN, NC
01.2019 - 01.2020
- Monitored weather and other factors to optimize customer scheduling. Maintained clear communication with independent contractors and customers to ensure smooth operations. Coordinated transportation of raw materials for production needs.
- Coordinated weekly work assignments for independent contractors at construction company, ensuring timely project completion.
- Coordinated scheduling of construction projects to ensure timely resource allocation.
- Managed daily scheduling operations using project management software effectively.
- Collaborated with project managers to align timelines and resource needs.
General laborer
Leonard's Buildings
Mount airy, NC
01.2018 - 01.2019
- Assisted various teams with tasks to ensure smooth operations throughout the facility. Promoted to Floor Painter responsible for preparing and painting floors to meet company standards. Volunteered to assist in multiple roles during staff shortages to ensure seamless operations. My job later consisted of making sure the quality of the buildings that were made was top tier. Acquired skills in handling metal sheeting to support construction projects effectively.
Cashier, Merchandiser, receiving clerk
BELK
Mount airy, NC
01.2016 - 01.2018
- My Responsibilities consisted of helping customers find what they need, opening New Credit Card Accounts, making sure my work area is impeccable, putting merchandise in its place in an orderly fashion and in a way that it looked desirable to our customers.
Education
High School Diploma -
Penn Foster High School
Scranton, PA01-2016
Skills
- Fluent in Spanish and English
- Microsoft Excel, Word, and PowerPoint
- Ability to work under pressure
- Quality assurance
- Punctuality and reliability
- Adaptability to change
- Problem-solving skills
- Patience and empathy
Timeline
SALES AGENT, OFFICE MANAGER
CAROLINA CARPORTS
01.2021 - 08.2026
SCHEDULER AND DISPATCHER
QUALITY COMMERCIAL STRUCTURES
01.2019 - 01.2020
General laborer
Leonard's Buildings
01.2018 - 01.2019
Cashier, Merchandiser, receiving clerk
BELK
01.2016 - 01.2018
High School Diploma -
Penn Foster High School