Jonathan Rogers
London,KY
Summary
Results-driven Network Engineer with 20+ years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
1
1
year of post-secondary education
15
15
years of professional experience
Work History
Network Engineer II
Serco-NA, Inc
07.2026 - Current
- Provide Tier 1 support for NOC Data Center that supports four sites
- Provide Tier 1 support for Service Desk, helping local site determine and fix tickets that are assigned them
- Monitor Data Center and network for any issues as well as perform routine security sweeps
- Keep detailed documentation of network and devices and update as changed
- Keep detailed documentation on SOP's and cable infrastructure
- Monitor network ports that activate port security and correct issue
- Support Smart Card access control system, adding cards, assigning them to users.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Senior Administrator
DMI
08.2024 - 06.2026
- Provide Tier 1 support for NOC Data Center that supports four sites
- Provide Tier 1 support for Service Desk, helping local site determine and fix tickets that are assigned them
- Monitor Data Center and network for any issues as well as perform routine security sweeps
- Keep detailed documentation of network and devices and update as changed
- Keep detailed documentation on SOP's and cable infrastructure
- Monitor network ports that activate port security and correct issue
- Support Smart Card access control system, adding cards, assigning them to users.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Network Engineer II
Cognosante
04.2022 - 08.2024
- Provide Tier 1 support for NOC Data Center that supports four sites
- Provide Tier 1 support for Service Desk, helping local site determine and fix tickets that are assigned them
- Monitor Data Center and network for any issues as well as perform routine security sweeps
- Keep detailed documentation of network and devices and update as changed
- Keep detailed documentation on SOP's and cable infrastructure
- Monitor network ports that activate port security and correct issue
- Support Smart Card access control system, adding cards, assigning them to users.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Network Engineer II
Serco
01.2014 - 04.2022
- Provide Tier 1 support for NOC Data Center that supports four sites
- Provide Tier 1 support for Service Desk, helping then at local site determine and fix tickets that are assigned to them
- Monitor Data Center and network for any issues as well as perform routine security sweeps
- Keep detailed documentation of network and devices and update as changed
- Keep detailed documentation on SOP's and cable infrastructure
- Monitor network ports that activate port security and correct issue
- Support Smart Card access control system, adding cards, assigning them to users.
Voice/Data Network Engineer III
Catholic Health Initiatives
01.2012 - 02.2013
- Installed and supported Cisco/Nortel PBX Systems
- Developed and implemented dial plan for entire Kentucky Region
- Managed and installed all voice systems
- Managed and installed all data network systems
- Assisted in developing and installation of Kentucky regional voice systems
- Responsible for support and installation for Voice and Data networks for entire 150 bed hospital as well as additional off sites.
Education
No Degree - Isonas Training Certification
Isonas
Online 06.2016 - 06.2016
No Degree - CUCM Administration Class
Sunset Learning Institute
Colorado City, CO 02.2013 - 02.2013
High School Diploma -
North Laurel High School
London, KY 01.1995 - 01.1996
Skills
20 IT Support and Administration
Enterprise WiFi management
Routing protocol expertise
Port security knowledge
Cisco equipment familiarity
Cisco switching expertise
Local Area Network (LAN) Engineering
Additional Information
- Willing to relocate: Anywhere
Timeline
Network Engineer II
Serco-NA, Inc
07.2026 - Current
Senior Administrator
DMI
08.2024 - 06.2026
Network Engineer II
Cognosante
04.2022 - 08.2024
No Degree - Isonas Training Certification
Isonas
06.2016 - 06.2016
Network Engineer II
Serco
01.2014 - 04.2022
No Degree - CUCM Administration Class
Sunset Learning Institute
02.2013 - 02.2013
Voice/Data Network Engineer III
Catholic Health Initiatives
01.2012 - 02.2013
High School Diploma -
North Laurel High School
01.1995 - 01.1996