Jonathan Rosado
Orlando,FL
Summary
Restaurant Supervisor at Master ConcessionAir with proven expertise in team management and customer service. Enhanced operational efficiency and customer satisfaction through effective staff coordination and quality assurance. Skilled in inventory control and motivated teams to deliver exceptional service in a fast-paced environment, ensuring compliance with health and safety standards.
Overview
4
4
years of professional experience
Work History
Restaurant Supervisor
Master ConcessionAir
Orlando, FL
02.2021 - Current
Managed a team of 12 individuals during shifts.
Delivered outstanding customer service in a high-paced environment.
Enhanced customer satisfaction through effective service.
Ensured inventory levels were sufficient for daily operations.
Handled transaction voids and comps efficiently.
Maintained a safe working environment.
Education
Cypress Creek High School
Orlando, FL03.2017
Skills
- Team management
- Inventory control
- Point of sale
- Customer service
- Time management
- Communication skills
- Service efficiency
- Quality assurance
- Team coordination
- Hospitality
- Service quality
- Staff supervision
- Food safety compliance
- Health and safety standards
- Restaurant policies and procedures
- Staff management
- Performance monitoring
- Operational efficiency
- Employee motivation
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Supervisor
Master ConcessionAir
02.2021 - Current
Cypress Creek High School