Jonathan Rosas
Seattle,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Property Resident Manager
Diverse Support Services
1 2016 - 1 2023
- Ensuring that all residents are comfortable, safe, and happy in their living environment
- Establishing and enforcing policies and procedures that ensure resident satisfaction while maintaining safety and security
- Managing maintenance and repair of the property, including making sure that repairs are done in a timely manner
- Monitoring rent payments to ensure that all residents are paying on time
- Working with residents to resolve disputes or complaints about living conditions
- Overseeing hiring and training of staff members to ensure that all employees are performing their jobs effectively
- Coordinating with vendors to arrange for repairs and maintenance services for the building
- Monitoring resident behavior to identify any problems that may arise and developing solutions
PC/Cell Phone Repair Tech, Cell Service Provider
Viet King Tech
1 2014 - 1 2015
- Greeting customers, answering to inquiries, handling customer service issues, making suggestions, deterring theft, and organizing store supplies.
- Diagnose and repair cell phone hardware and software issues
- Replace damaged or malfunctioning components such as screens, batteries, and charging ports
- Perform regular maintenance and cleaning of devices to ensure optimal performance
- Stay up-to-date with the latest cell phone technology and repair techniques
- Provide exceptional customer service and communicate repair options and timelines effectively
- Manage inventory of replacement parts and order new stock as needed
- Document all repairs and maintain accurate records of customer interactions and transactions
- Troubleshoot and resolve customer complaints or concerns in a timely and professional manner
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
Cleaner/Maintanence/Stocking
Cafe Colao
01.2013 - 01.2014
- Utilized correct chemicals and used various manual and power-operated cleaningequipments
- Mopped, scrubbed, and disinfected the oors of kitchen andbathroom in the restaurant
- Wiped and dusted the furniture, windows, counters,glass panels, and xtures
- Cleaned out drains and disposed off garbage, as perdepartment procedures
- Monitored and maintained stock levels of cleaningsupplies and toiletries
- Complied with established safety rules and met companysanitation standards
- Performing building repair, troubleshooting problems withkitchen equipment
- Ensured food inventory was maintained adequately
CEO / Electronics Repair Tech
E TECH X
1 2009 - 01.2013
- Setting up and installing new hardware and software systems
- Diagnosing and troubleshooting computer issues
- Maintaining hardware and software by conducting regular maintenance and updates
- Identifying and resolving network,connectivity, and server issues
- Upgrading, software, and outdated hardware systems
- Monitoring and maintaining security systems and installing updates
- Providing technical support to users and resolving technical errors
- Performing regular tests, upgrades, and backups
- Preparing technical documents,such as error and maintenance reports
- Creating user documents and providing training on new computer systems.
Detailer
Thriftys Car Detailing
01.2008 - 01.2009
- Clean the interior and exterior of vehicles using a variety of products and methods
- Apply protective finishes to the exteriors of our customers’ cars
- Perform inspections to ensure that each step of the cleaning process has been completed
- Answer any questions that customers have about their car detailing
- Assist us in the management of inventory and reordering of supplies
- Perform other administrative tasks as requested by supervisors
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Education
GED -
Career Collegiate Institute
Buffalo, NY06.2009
Skills
- Safety Compliance
- Supply Coordination
- Building Maintenance
- Decision-Making
- Risk Assessments
References
- Bill Fernandez, Property Owner for Diverse Support Services (813)245-7718
- Steven Vera (813)690-2705
Other Gig Work
- Welding
- Pressure washing
- Office Furniture Mover
- Laying/Excavating foundation for homes
Timeline
Cleaner/Maintanence/Stocking
Cafe Colao
01.2013 - 01.2014
Detailer
Thriftys Car Detailing
01.2008 - 01.2009
Property Resident Manager
Diverse Support Services
1 2016 - 1 2023
PC/Cell Phone Repair Tech, Cell Service Provider
Viet King Tech
1 2014 - 1 2015
CEO / Electronics Repair Tech
E TECH X
1 2009 - 01.2013
GED -
Career Collegiate Institute
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