Nikia Rozo
Statesville,NC
Summary
Experienced team leader with a proven track record of building brands, increasing revenue, and developing high-performing teams. Skilled in delivering top-notch customer service and fostering strong relationships with clients and colleagues. Dedicated to driving business growth through strategic planning and effective leadership. Passionate about creating a positive work environment that promotes collaboration and innovation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales and Marketing Representative
Grind With Gratitude
07.2025 - 11.2025
- Built relationships with Total Wine stores in the Charlotte and Triade markets.
- Drove new to market product sales to the #1 spot on the "Top 100" list at 4 Total Wine locations in only three months!
- Tracked sales and inventory using Google drive.
- Completed ride alongs with distributors such as Carolina Premium/ Caffey and United Beverage.
- Held the highest sales to C stores, bars and restaurants.
- Closed the most new accounts. Such as; Frugal Macdoogals, Hoptown, Kilted Buffalo, The Watering Hole, ShopRite, and more.
- Ensured in store displays were neat, stocked and in the best placement for sales.
- Shared knowledge about THC beverages with Total Wine customers, bar and restaurant owners.
- Created THC cocktail recipes along with digital marketing material to drive online direct to consumer sales.
Studio Manager and Fitness Coach
Orangetheory Fitness Lexington
02.2024 - 05.2025
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Drove sales to grow revenue.
- Created Media and marketing events to target member growth and retention
- Proficient in Google docs, Google drive, Canva, MindBody software and Orangetheory specific platforms.
Multi Unit Head Coach
Orangetheory Fitness
04.2018 - 02.2024
- Upheld brand mission, vision and values.
- Drove membership growth and retention above corporate standards
- Hosted Team building events and maintained staff retention .
- Provided KPIs, scenario roll play and feedback.
- Scheduling
- Marketing and media.
- Hosted community outreach events.
- Equipment, and technology maintenance.
Master Educator
Orangetheory Fitness
01.2012 - 04.2018
- Launched new to market Orangetheory franchise locations across the US.
- Regional Fitness Director for Orangetheory corporate south Florida region.
- Head coach of studio 0001
Fitness Instructor
Ellens Ultimate Workout
02.2009 - 01.2014
Education
Bachelor of Science -
The Art Institute of Fort Lauderdale
Fort Lauderdale, FL11.2007
Skills
- Creative Direction
- Proactive problem-solving
- Operations monitoring
- Client rapport
- Revenue development
- Marketing and promotion
Certification
- NASM Certified Personal Trainer, Corrective Exercise Specialist, Performance Specialist, Youth Fitness Specialist.
- 200 Hour Yoga Teacher Training
- Pilates reformer and mat
- Jonny G Spinning
- CPR, AED and First Aid
Accomplishments
- Graduated Suma Cum Laude from the Art Institute.
- Received the "Outstanding Achievement Award" from The AI.
- Over 7000 Orangetheory workouts coached.
References
Available upon request.
Timeline
Sales and Marketing Representative
Grind With Gratitude
07.2025 - 11.2025
Studio Manager and Fitness Coach
Orangetheory Fitness Lexington
02.2024 - 05.2025
Multi Unit Head Coach
Orangetheory Fitness
04.2018 - 02.2024
Master Educator
Orangetheory Fitness
01.2012 - 04.2018
Fitness Instructor
Ellens Ultimate Workout
02.2009 - 01.2014
Bachelor of Science -
The Art Institute of Fort Lauderdale