Jonathan Russell
University of South Carolina
Fort Mill,SC
1
year of professional experience
Work History
Resident Assistant
1 Year- Planned and coordinated 12+ events with RAs, developed promotional materials, and actively engaged residents to enhance community involvement.
- Maintained visibility and approachability to support residents' personal, social, and academic needs, fostering a supportive community environment.
- Responded to high-stress incidents in a professional manner that promoted resident safety and confidentiality.
- Completed 600+ duty hours monitoring building, addressing concerns, and ensuring resident safety and well-being.
Event Staff
1 Year- Facilitated operations at major tournaments, including Ryder Cup, PGA Championship, US Open, FIFA Club World Cup, and NFL events at MetLife Stadium.
- Executed gate screening and venue-specific security procedures to ensure safety and compliance.
- Managed high-pressure situations in VIP areas, ensuring secure and welcoming environments.
- Collaborated with cross-functional teams to deliver exceptional customer service and safety.
- Arranged event spaces per client specifications and safety standards, optimizing layout for functionality and guest experience.
Admissions Ambassador
1 Month- Delivered high-volume guest service to 1,000+ fans across admissions and hospitality venues.
- Supported ticketing, credentials, access control, and issue resolution for the U.S. Open, U.S. Senior Open.
- Utilized SeatGeek, Quest, and Freshdesk to support efficient championship operations.
- Traveled on-site to multiple USGA championships, working extended shifts in fast-paced, high-attendance environments.
Corporate Hospitality Intern
- Assisted club members and corporate guests in the 1896 Suite during the PGA Championship at Aronimink Golf Club
- Supported hospitality operations for guests from Vanguard, Comcast, JPMorgan Chase, Charles Schwab, Lincoln Financial, and other partner organizations
- Delivered a premium guest experience while assisting with suite operations and event logistics
Education
Bachelor of Science - Sport and Entertainment Management
Skills
Event Operations & Hospitality
Customer Service & Guest Experience
Teamwork & Collaboration
Adaptability & Flexibility
Communication
Performance Under Pressure
Leadership Experience
President | ALPFA – University of South Carolina
May 2026 – Present
Lead a seven-member executive board, overseeing chapter operations and initiatives.
Organize professional development, networking, and industry events.
Manage partnerships with ALPFA National and university organizations.
Timeline
Admissions Ambassador
USGA
06.2026 - 07.2026Read More
Corporate Hospitality Intern
PGA of America
05.2026 - 05.2026Read More
Resident Assistant
University of South Carolina
08.2025 - CurrentRead More
Event Staff
Contemporary Services Corporation
05.2025 - 05.2026Read More
College of Hospitality Retail and Sport Management, University of South Carolina
Bachelor of Science from Sport and Entertainment Management
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