Robyn Bouterie
LAS VEGAS
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Experience in management and leading bartending team of 5 to fill all customer orders. Talented multitasker with determination to maintain high customer satisfaction ratings. Reliable lead bartender with independent approach to handling high-volume customer loads. Excellent relationship-builder and multitasker always ready to support team needs. Conducted weekly and monthly inventories to verify adequate supply of liquor, ice, cups and other necessities.
Overview
16
16
years of professional experience
Work History
Banquet Bartender / Server
Gold Coast Hotel & Casino
12.2022 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Ensured proper glassware was used for each cocktail type, demonstrating attention to detail that elevated guest experience levels.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
- Increased beverage sales by demonstrating extensive knowledge of drink recipes and suggesting popular cocktail choices.
- Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.
- Managed cash handling responsibilities for the bar, ensuring accurate accounting and minimizing losses due to errors or theft.
Bartender
Dotty's Casino
12.2022 - Current
- Consulted with managers to organize special events and promotions.
- Performed minor repairs and made adjustments to slot machines to resolve common problems.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Closed out cash register and prepared cashier report at close of business.
- Poured and prepared mixed drinks for multiple customers daily.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up glassware, liquor and other necessary supplies for special events.
- Built relationships with vendors to manage orders and negotiate costs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights and weekends.
- Cashed out jackpots of up to $30,000 and processed proper tax forms to uphold legal requirements.
Lead Bartender
Jackpot Joanies
03.2019 - 11.2022
- Consulted with managers to organize special events and promotions.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Closed out cash register and prepared cashier report at close of business.
- Poured and prepared mixed drinks for multiple customers daily.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up glassware, liquor and other necessary supplies for special events.
- Built relationships with vendors to manage orders and negotiate costs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights and weekends.
Bartender
Lucky's Gaming & Spirits
02.2018 - 02.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Bartender
The Lodge
02.2016 - 10.2017
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed strict recipes and drink measurements to minimize product used.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights and weekends.
Banquet Bartender / Server
Hilton Hotels Corporation
06.2008 - 08.2010
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Worked closely with event coordinators on customized beverage options tailored specifically to client needs and preferences.
- Increased beverage sales by demonstrating extensive knowledge of drink recipes and suggesting popular cocktail choices.
- Managed cash handling responsibilities for the bar, ensuring accurate accounting and minimizing losses due to errors or theft.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Grace King High School
Metairie, LA06.1985
Skills
- Responsible alcohol service
- Ordering bar supplies
- Preparing Garnishes
- Cash Handling
- Health Codes Compliance
- Employee Training
- Cleaning
- Point of Sale Systems
- Food Safety
- Product Knowledge
- Inventory
- Slot tech
Timeline
Banquet Bartender / Server
Gold Coast Hotel & Casino
12.2022 - Current
Bartender
Dotty's Casino
12.2022 - Current
Lead Bartender
Jackpot Joanies
03.2019 - 11.2022
Bartender
Lucky's Gaming & Spirits
02.2018 - 02.2020
Bartender
The Lodge
02.2016 - 10.2017
Banquet Bartender / Server
Hilton Hotels Corporation
06.2008 - 08.2010
High School Diploma -
Grace King High School
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