Michael Lee Emerson Rhoad
Las Vegas,NV
Summary
A highly experienced and motivated individual with proven ability in a multitude of skills. Strong qualifications with an impressive track record of handling jobs in various fields. Effectively supervises and organizes personnel and work projects. Fast and eager learner. Great customer service skills.
Resourceful Security Lead known for high productivity and efficient task completion. Key skills include risk assessment, team leadership, and emergency response planning. Excel at communication, problem-solving, and adaptability, ensuring readiness to meet challenges in dynamic security environments.
Overview
20
20
years of professional experience
Work History
Gold Coast Hotel and Casino
Las Vegas, NV
05.2013 - 02.2019
- Patrol casino floor and Hotel towers
- Proficient in10 codes and Las Vegas Metro Police400 codes
- Table game chip fills, report writing
- Table game drops and money tokes/dealer tokes
- Keno cash fills
- Bike patrol and truck patrol
- CPR and oxygen tank certified, Conducted emergency calls and respond to emergency calls
- Conducted Identification verifications and check for valid/fake ID's
- Conducted arrests on Gold Coast property for criminal acts, studied Nevada Revised Stature on crime laws and definitions
- Handcuff, O.C
- Spray, Fire arms and ASP/ Monadnock Baton certified
- Phone: (702)367-7111
- Reason for leaving: Started job at Local433, Steel Workers Union (Reliable Steel)
ACME Security
Las Vegas, NV
03.2013 - 02.2019
- Patrol Evergreen Apartment complex on foot or bike
- Wand tracker buttons hourly, report suspicious activity
- We also use10 codes while transmitting over the radio
- I have to report any drug activity on property and watch for anyone tampering with vehicles or buildings
- Did hourly DAR written and radio status updates and incident reports in detail
- Phone: (702)294-1000
Armed Security Lead Officer (Security Supervisor Graveyard Shift)
Gold Coast Hotel Casino
Las Vegas, NV
08.2023 - Current
- To provide excellent customer service to our guests through solving issues on the gaming floor and in our hotel
- I am trained in recognizing safety issues and reporting the issues to proper department to be fixed
- We are also trained in minor first-aid, emergency oxygen, CPR/AED to assist our guest with medical related issues until paramedics arrive to further assist our guest
- Here at the Boyd we have went through extensive annually training with O.C
- Spray, firearms training and marksmanship and are required to qualify with our duty sidearm every three (3) months
- I also detain suspects for criminal actions on our property such as trespassing, theft of private or company property, Domestic Violence cases and drug possession to name a few, and am trained in Use of Force through the AVADE Defensive Tactics System (Founder David Fowler) to mitigate liability and work place violence for the company
- We perform constant patrols through the casino and hotel towers to insure customer safety and our presence to prevent criminal activity on the property
- I am trained in minor Nevada Statures and Criminal Law such as Nevada Revised Stature207.200 Trespass Warning and Service Animal Laws
- I am also trained in Table Game Drop procedures and perform escorts for Slot Techs and Slot Operations personnel for slot drops and Validator Drops
- I also perform Stretch Limo runs to the airport for high end clients of the casino and for guest who request safety escorts to their vehicles or their room
- Phone: (702)367-7111 EXT678 (Security)
P&D (Pickup and Delivery Local) Truck Driver
Estes Express Lines
Columbus, OH
08.2022 - 08.2023
- Transport and delivery of freight to customers in a timely and safe manor
- Adhere to State, local, DOT and company safety regulations
- Transport and secure HAZMAT loads and multiple totes of HAZMAT and non HAZMAT filled liquid containers weighting over2,000+ lbs in53 foot dry van trailers
- Conduct pre-trip and post- trip vehicle inspections to insure CMV is safe to operate and report any safety concerns or mechanical issues when found
- Freight pick-ups from customers, securing load and safely transport loads back to our terminal for unloading
- Our ELD's are currently PEOPLENET and familiar with the operating system
- We also use hand-held devices to scan all BOL's in to our system during pick-ups
- Strong customer service skills and dealing with damaged or missing freight
- Phone: (614)275-6000
- Reason for leaving: Family emergency, moved back to Nevada
Arnold Transportation
Grand Prairie, TX
09.2021 - 08.2022
- Electronic logs with PEOPLENET, CDL truck driver OTR (over the road) deliveries with trip planning and on time deliveries to customers
- Pre-trip and maintenance on truck when needed
- Maintain paper logs if needed and trained in close quarter maneuvers
- Phone: (972)316-6485
- Reason for leaving: Wanted a home daily driving job, to be closer to my family
Werner Enterprise’s
Allentown, PA
10.2020 - 09.2021
- Drive truck/trailer across country to delivery destination on time and in accordance with DOT drive time regulations
- Drop and hook trailers, perform pre-trip inspections to maintain safe working equipment
- Request maintenance promptly if any issues are found
- Proficient at close quarter maneuvering and backing of trailers
- Adhere to weight requirements as outlined by DOT regulations
- Trained in paper logs and tablet for electronic logs, loads and maintenance requests
- Currently have clean/violation free driving record with no DWI on driving history
- Phone: (610)481-0888
- Reason for leaving: left Company due to traveling distance between yard and home
Roadmaster Driving School
Bethlehem, PA
09.2020 - 10.2020
- Attended driving school to obtain my CDL- Class A’s with success
- Phone: (610)365-1037
- Reason for leaving: Graduated and recruited out of school to drive for Werner Enterprises in Allentown, PA
United States Postal Service
Boulder, Colorado
05.2019 - 09.2020
- Case and deliver mail, magazines and packages to corresponding addresses with accuracy and a timely manner
- Use Postal equipment scanners and computers to locate missing or miss-delivered packages and provided customer service for our customers and their families
- Phone:1(800)275-8777
- Reason for leaving: Went to school for my CDL’s to drive truck and trailer
Apprentice in the Local433 Steel workers union
Reliable Steel
North Las Vegas, Nevada
02.2019 - 05.2019
- Fire watch, assisting Journeymen with fabrication projects, grinding and beveling, measuring and cutting steel
- Using JLG scissor lifts around construction area, OSHA10 certification
- Started schooling for welding and fabrication
- Phone: (702)642-8390
- Reason for leaving: Laid Off
Security officer
Boyd Gaming
Las Vegas, NV
09.2012 - 03.2013
- Trained lead stand in officer for Boyd Gaming
- This company owns many of the hotels/casinos in Vegas such as the Orleans and Gold Coast Casinos
- I worked for their under construction property known as the Echelon
- I patrolled the property to prevent copper theft, vandalism and trespassers
- We used10 codes over the radio and drove company vehicles to patrol the property
- Unfortunately Boyd Gaming sold the Echelon Resort to an outside company, Security was laid off due to unavailable positions in Boyd Gaming
- I am re-hirable if a position opens
- Telephone: (702)792-7200
Security officer
Green Valley Security
Las Vegas, NV
04.2012 - 09.2012
- Worked at The Shade Tree women’s shelter
- Provided security for the abused and homeless women and children residing in the shelter
- Prevented fighting, unauthorized entering of outside males and escorted people off property who were ejected from the shelter
- Helped enter and hide domestic violence cases from abusive people
- Phone: (702)261-0440
Security Officer
Imperial Security
Fort Worth, TX
02.2012 - 08.2012
- Guarded a construction yard for a conduit electric plant
- Prevented copper theft and vandalism to the property
- Reported and written daily activities and incident reports.
- moved back to Las Vegas
- Phone: (817)625-3976
Double B Foods
Meridian, TX
03.2011 - 04.2011
- Worked a food line pre-making frozen foods for grocery stores in Texas and restaurant’s such as Chili’s and TGI Fridays
- Quit to begin college work conflicted with my studies
- Phone: (254)435-6187
Fun City
Las Vegas, NV
09.2010 - 12.2010
- Took job to help a friend till he could hire a new person
- Walked the strip handing out coupons for M&M world of Las Vegas
- Quit to move to Texas, took the job to help a friend and some extra moving money
- Phone: (702)360-3493
Pecos Express Gas Station
Las Vegas, NV
02.2009 - 09.2010
- Conducted advertising with RockStar Energy drink
- Performed cashier duties and cleaned store
- I was also required to order product and check in and put away orders
- Great customer service skills required to approach people on new store promotions and gaming promotions
- Quite in order to move to Texas
- Phone: (702)456-5800
American Star Guard Services
Las Vegas, NV
03.2008 - 02.2009
- Performed regular patrols for HOA gated community on patrol bike, write fines and watch video surveillance cameras
- Required to stop people from jumping walls and86 non-residents from property breaking rules of HOA
- Performed regular patrols on security bike and company cruiser
- As an officer I also conducted loss prevention for Big Lots when it was being closed down at the Pecos Road location
- We greeted guest coming in the door, watched for suspicious activity in the store, sent customers back to the regester for a double check if the door alarm went off.Quit to accept a better job
- Phone: (702)832-9460
Securitas Security Services
Las Vegas, NV
08.2007 - 09.2008
- Filled out and filed reports, logged daily activities, patrolled work site bike patrol and truck patrol, responded to illegal forced entries, supervised a two-man team, finalized paperwork for write-ups Promoted to Lieutenant supervisor, but was moved to a different site and lost ranking due to un-open position
- I eventually had to quit due to a personal vehicle accident, couldn't continue duties because of injuries
- Phone: (702)737-5316
Tiberti Fence
Las Vegas, NV
11.2006 - 06.2007
- Load/unload trucks with forklift, install wooden/chain link fence
- Mark off installation sites
- Use Rhino and air compressors for other heavy equipment items such as jack hammer ETC
- Used backhoe and Bob Cat plows for clearing work sites
- Phone: (702)382-7070
Orleans Hotel and Casino
Las Vegas, NV
06.2006 - 08.2006
- Shelf Stocker Las Vegas, Nevada Sam's Club01/2006 -05/2006 Stocked warehouse merchandise, ran and loaded pallet jacks, swept and cleaned floors, ran heavy equipment, operated box crusher
- Phone: (702)365-7111
Emergency Room Lounge
Las Vegas, NV
03.2005 - 04.2006
- Cook, Bouncer, and Bartender Las Vegas, Nevada Thumpers05/2004 -02/2005 Operated flat grill and deep fryer, prepped food, helped out with bar security, cleaned facilities and operated all equipment
- Phone: (702)227-6363
Education
Roadmaster Driving School
Bethlehem, PA01.2020
G.E.D. -
Nine Star Enterprises
Anchorage, Alaska01.2003
Skills
- Customer service
- Data protection
- Privacy regulations
- Access systems and patrol
- CCTV experience
- Staffing and scheduling
- Company risk mitigation
- Daily status reports
Career highlights and qualification
Customer service; security; construction and designing; transportation CDL- Class A; Forklift operator experience and JLG Scissor lift experience. Proficient computer skills on various Microsoft programs. I also have my own reliable and insured vehicle for my travels to and from work. I also have3 years tractor trailer experience with HAZMAT transportation experience. I currently have all endorsements, with an auto restriction.
Timeline
Armed Security Lead Officer (Security Supervisor Graveyard Shift)
Gold Coast Hotel Casino
08.2023 - Current
P&D (Pickup and Delivery Local) Truck Driver
Estes Express Lines
08.2022 - 08.2023
Arnold Transportation
09.2021 - 08.2022
Werner Enterprise’s
10.2020 - 09.2021
Roadmaster Driving School
09.2020 - 10.2020
United States Postal Service
05.2019 - 09.2020
Apprentice in the Local433 Steel workers union
Reliable Steel
02.2019 - 05.2019
Gold Coast Hotel and Casino
05.2013 - 02.2019
ACME Security
03.2013 - 02.2019
Security officer
Boyd Gaming
09.2012 - 03.2013
Security officer
Green Valley Security
04.2012 - 09.2012
Security Officer
Imperial Security
02.2012 - 08.2012
Double B Foods
03.2011 - 04.2011
Fun City
09.2010 - 12.2010
Pecos Express Gas Station
02.2009 - 09.2010
American Star Guard Services
03.2008 - 02.2009
Securitas Security Services
08.2007 - 09.2008
Tiberti Fence
11.2006 - 06.2007
Orleans Hotel and Casino
06.2006 - 08.2006
Emergency Room Lounge
03.2005 - 04.2006
Roadmaster Driving School
G.E.D. -
Nine Star Enterprises
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