REBECCA AGUILAR
San Antonio ,TX
Summary
Bilingual with broad customer service background. Organized, Independent with strong management skills. Detailed oriented with the ability to learn quickly, and build relationships and providing exceptional customer service.
Overview
13
13
years of professional experience
Work History
Resident Associate
Blue Skies Of Texas East
San Antonio, TX
11.2024 - Current
- Provide care for residents overnight. Assist with any of the clients needs.
- Developed and implemented care plans as well as preform medication pass before bed and morning as needed for each resident.
- Provide care such as changing oxygen tubing, blood pressure, temperatures and proving medication for the client everyday.
- Handling medication carts and ordering prescribed medication when needed.
Caregiver
Caring Senior Service
New Braunfels, TX
12.2023 - 09.2024
- Provided compassionate care and companionship to seniors, in home.
- Assisted with daily living activities, and other independence and comfort activities in home.
- Monitored client health conditions and reported changes to healthcare supervisors.
Admitting worker
UCI Medical Center
Orange, CA
07.2022 - 03.2023
- Greeted patients at front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained organized and clean front office areas.
- Scheduled coordinated and confirmed appointments.
- Resolved patients issues quickly and notified supervisor if immediately when problems escalated.
- Collected co-pays, Emergency room follow ups, and insurance verifications.
Funding Specialist/ Processor/ Credit analyst
Consumer Portfolio Services
Irvine, CA
10.2016 - 04.2020
- Process Loan verification of Employment, Insurance, Tenancy, and References for each individual.
- Contacted customers and requested financial stipulations if missing for underwriting.
- Welcome call preformed and explained terms and conditions of loans.
- Reviewed Credit lines, and offered pre-approvals to dealerships for the buyers.
- Reviewed entire contracts for funding and made final decisions.
Processor
United Advisors Group
Irvine, CA
12.2014 - 07.2015
- Managing student loan accounts, cancellations and enrollments.
- Providing great customer service, answering emails, phones, and any other office duty to assist.
Dialer/Translator
Priority Tax Group
Irvine, CA
05.2014 - 11.2014
- Dial and reach out to prospects with tax liabilities, handle inbound calls.
- Assist the tax consultants by translating when Spanish speaking customers.
- Data entry and preparing paperwork for closing deals.
Verifier
Sales Verifications Company
Santa Ana, CA
03.2013 - 05.2014
- Verifying Gas and electric accounts over the phone.
- Making sure all personal and account information was accurate.
- Verifying customers were sure and agreed to what they were enrolling into. Applying great customer service and soft skills.
- Explains terms and conditions of each program.
Education
High School Diploma - undefined
Los Amigos High school
Fountain Valley, CA01.2009
Skills
- Bilingual in Spanish
- Quick Learner
- Time management skills
- Computer proficient
- Excellent communication
Timeline
Resident Associate
Blue Skies Of Texas East
11.2024 - Current
Caregiver
Caring Senior Service
12.2023 - 09.2024
Admitting worker
UCI Medical Center
07.2022 - 03.2023
Funding Specialist/ Processor/ Credit analyst
Consumer Portfolio Services
10.2016 - 04.2020
Processor
United Advisors Group
12.2014 - 07.2015
Dialer/Translator
Priority Tax Group
05.2014 - 11.2014
Verifier
Sales Verifications Company
03.2013 - 05.2014
High School Diploma - undefined
Los Amigos High school