Jonathan Schaake
Roseville,CA
Summary
Motivated individual with superior skills in working in both team-based and independent capacities. Bringing a strong work ethic, excellent organizational skills, as well as strong interpersonal and multitasking skills in fast-paced environments.
Overview
14
14
years of professional experience
Work History
General Manager
Valencia Club (VC)
Penryn, CA
2022.10 - 2025.04
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Planned and coordinated special events to boost customer numbers and profits.
- Designed promotional materials using graphic design software applications.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Collaborated with other departments to ensure brand consistency across all channels.
- Optimized posts for SEO purposes by researching relevant keywords and hashtags.
- Identified potential opportunities for collaborations between the company and other organizations.
- Developed and implemented successful social media campaigns to support company objectives.
Noon Duty Supervisor
Loomis Grammar School
Loomis, CA
2021.09 - 2022.10
- Responsible for maintaining a safe playground experience for children K-12.
- Duties include: Monitoring playground area, handling student disputes, and providing aid to any student in need.
Bartender
105 Noshery
Roseville, CA
2020.09 - 2022.01
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Prepared alcoholic and non-alcoholic beverages according to standard recipes.
- Managed opening, closing duties including setting up, breaking down the bar area.
Head Bartender
Valencia Club (VC)
Penryn, CA
2010.11 - 2020.08
- Managed the bar area, including cocktail design, inventory, regulation compliance and customer relationships.
- Created signature cocktails to complement seasonal menu changes and drive bar revenue.
- Delivered drink service at busy restaurant and served over 200 guests nightly.
- Reorganized bar stations to streamline overall efficiency and service flow.
- Upsold customers from shelf to premium brands to help boost sales.
- Handled complaints and disputes from customers to promote customer satisfaction.
Desktop Support Technician
Rogers Technology LLC
Las Vegas, NV
2012.08 - 2015.04
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Advised customers and users on required maintenance practices for diverse software systems to support OEM warranty requirements and industry best practices.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
- Assisted end-users with software and hardware troubleshooting to determine causes of system malfunction.
Technician
West Coast Amusement
Roseville, CA
2011.03 - 2012.08
- Installed Arcade and Jukebox equipment along with new and replacement parts.
- Tested components, assemblies and systems to diagnose problems.
- Inspected and repaired program systems and components.
- Installed and maintained control systems and other technical components to complete equipment installations.
- Monitored and logged all parts and devices used on each service call.
Education
Associate of Arts - Social And Behavioral Sciences
Sierra College
Rocklin, CA2024-05
Associate of Science - Information Technology
Sierra College
Rocklin, CAHigh School Diploma -
Nevada Union High School
Grass Valley, CASkills
- Computer troubleshooting and diagnostics
- Computer configuration expertise
- Team supervision and training
- Staff development strategies
- Budget management skills
- Effective communication techniques
- Inventory management systems
- Customer relationship management
- Event coordination skills
- Social media marketing strategies
- Conflict resolution methods
- Staff management practices
Timeline
General Manager
Valencia Club (VC)
2022.10 - 2025.04
Noon Duty Supervisor
Loomis Grammar School
2021.09 - 2022.10
Bartender
105 Noshery
2020.09 - 2022.01
Desktop Support Technician
Rogers Technology LLC
2012.08 - 2015.04
Technician
West Coast Amusement
2011.03 - 2012.08
Head Bartender
Valencia Club (VC)
2010.11 - 2020.08
Associate of Science - Information Technology
Sierra College
High School Diploma -
Nevada Union High School
Associate of Arts - Social And Behavioral Sciences
Sierra College