Jonathan Serrano
New York
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
I Only Have One Year Of Experience But I Would Like To Work Another Customer Service Job Because I’m Great At Speaking & Helping People With Any Situation They Need Help With
Overview
1
1
year of professional experience
Work History
Cell Phone Sales Representative
Makina cellular
New York
03.2026 - 05.2026
- Assisted customers in selecting suitable cell phone models and accessories.
- Demonstrated product features and functionalities to enhance customer knowledge.
- Processed sales transactions accurately using the point-of-sale system.
Customer Service Representative
PLS Check Cashing
New York
08.2025 - 12.2025
- Assisted customers with check cashing and payment processing tasks.
- Provided exceptional service by answering customer inquiries and resolving issues.
- Maintained accurate records of transactions and customer interactions.
Customer Service Cashier
Walgreens
New York
01.2025 - 05.2025
- Processed customer transactions efficiently at the register.
- Assisted customers with product inquiries and recommendations.
- Maintained a clean and organized checkout area.
Skills
- Customer service
- Payment processing
- Transaction management
- Record keeping
- Helping Out Customers That Speak Different Languages
Languages
English
Professional
Spanish
Professional
Timeline
Cell Phone Sales Representative
Makina cellular
03.2026 - 05.2026
Customer Service Representative
PLS Check Cashing
08.2025 - 12.2025
Customer Service Cashier
Walgreens
01.2025 - 05.2025