Sameer Mullick
New Milford,CT
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in an organization.
Overview
24
24
years of professional experience
Work History
Cell Phone Sales Representative
Cellular Sales
New Milford, CT
11.2019 - Current
- Upsold customers by recommending accessories and promotions to increase revenue.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Accepted and processed payments and purchases for new equipment using POS system.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Owner
Wine And Liquor Outlet
Orange, CT
11.2007 - 06.2019
- Recruited, hired and trained new employees so that they were familiar with company policies and procedures.
- Interpreted clients' needs and introduced services that would perfectly fit those requirements.
- Provided exceptional support services to consumers who had issues.
Owner
Brookfield Central Shell
Brookfield, CT
05.1997 - 06.2007
- Recruited, hired and trained new employees so that they were familiar with company policies and procedures.
- Coordinated and monitored vendors.
- Tracked income, labor and expenses via spreadsheets, and generated weekly reports.
- Picked orders from inventory locations.
- Work with Lottery Terminal
Education
Gemology, Grading Stones
Gemological Institute of America-New York
New York, NY07.2006
Associate of Arts - Business Management
Kingsborough Community College Of The City University Of New York
Brooklyn, NY1989
Skills
- Project management
- Operations management
- Business planning
- Staff management
- Financial management
- Budgeting
- Customer service
- Business administration
- Customer relationship building
- Work with Lottery Terminal
- Fluent in English,Hindi and Punjabi
Timeline
Cell Phone Sales Representative
Cellular Sales
11.2019 - Current
Owner
Wine And Liquor Outlet
11.2007 - 06.2019
Owner
Brookfield Central Shell
05.1997 - 06.2007
Gemology, Grading Stones
Gemological Institute of America-New York
Associate of Arts - Business Management
Kingsborough Community College Of The City University Of New York
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