Open To Work
Jonathan Shelton
Seattle,WA
Work Preference
Summary
Dedicated professional with a strong background in security and customer service. Recognized for exceptional conflict resolution skills and teamwork, contributing to a safer environment and high levels of customer satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Seattle, Washington
02.2024 - Current
- Conducted routine patrols to deter criminal behavior and uphold public order, contributing to a safer environment.
- Monitored security cameras to identify and respond to suspicious activities, enhancing safety protocols.
- Responded promptly to alarms and alerts, assessing situations for appropriate action.
- Maintained detailed logs of incidents and communications to support effective record-keeping and incident analysis.
- Conducted routine inspections of equipment and facilities for potential issues.
- Entered data accurately into company database systems daily.
- Maintained accurate customer records in the database for future reference.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Airport Security Officer
Global Security Corporation
SeaTac, Washington
06.2025 - 07.2025
- Verified and entered timekeeping data, ensuring accuracy through thorough review and necessary corrections.
- Investigated suspicious activity and reported violations of airport security policies.
- Coordinated passenger traffic flow through security checkpoints, enhancing efficiency and reducing wait times.
Mobile Patrol/Response Officer
Thompson Security LLC
Seattle, Washington
11.2023 - 02.2024
- Identified and reported damaged property during patrols, ensuring prompt attention to safety concerns.
- Responded to emergency calls while conducting regular patrols of assigned properties.
- Reviewed CCTV footage to support investigations into property issues, enhancing overall security response.
- Maintained and optimized placement of security cameras throughout facility, improving surveillance effectiveness.
Event Security
Axis Security
Seattle, Washington
09.2023 - 11.2023
- Managed large-scale special event security operations with multiple agencies involved.
- Monitored and managed event security personnel to ensure proper coverage of the venue.
- Adhered to company policies related to safety, security, loss prevention, returns and exchanges.
Team Member
Arbys
Martin, Tennessee
10.2022 - 05.2023
- Maintained clean and organized checkout areas for optimal customer experience.
- Handled cash, credit, and debit transactions accurately and securely.
- Processed cash transactions efficiently and accurately during peak hours.
- Prepared and cooked diverse menu items according to recipes and quality standards.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
Education
High School Diploma -
Ripley High School
Ripley, TN05-2016
Some College (No Degree) - Biochemistry
University of Memphis
Memphis, TNSkills
- Surveillance operation
- CCTV operation
- Emergency response
- Incident documentation
- Facility inspections
- Data entry
- Access control
- Maintaining records
- Client relationship management
- Customer service
- Conflict resolution
- Interpersonal communication
- Attention to detail
Certification
- Forensic Science and Profiling - Level 3
Timeline
Airport Security Officer
Global Security Corporation
06.2025 - 07.2025
Security Officer
Allied Universal Security Services
02.2024 - Current
Mobile Patrol/Response Officer
Thompson Security LLC
11.2023 - 02.2024
Event Security
Axis Security
09.2023 - 11.2023
Team Member
Arbys
10.2022 - 05.2023
High School Diploma -
Ripley High School
Some College (No Degree) - Biochemistry
University of Memphis