Zinnia Lopez
Adrian,TX
Summary
Dynamic security professional with extensive experience at the Texas Department of Criminal Justice, excelling in incident reporting and conflict resolution. Proven ability to enhance safety through effective surveillance operations and staff training, ensuring compliance with facility regulations while fostering a secure environment for both personnel and inmates. Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
14
14
years of professional experience
Work History
Security Officer
Lubbock State Supported Living Center
Lubbock , Texas
02.2020 - 08.2025
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and report suspicious activities.
- Implemented access control measures at entry points to enhance security.
- Responded promptly to alarms and emergency situations on-site.
- Assisted in training new officers on safety protocols and emergency procedures.
- Prepared detailed incident reports for review by management teams.
- Collaborated with local law enforcement during investigations as needed.
- Maintained security equipment and ensured operational readiness at all times.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
Correctional Officer Lieutenant
Texas Department Of Criminal Justice
Lamesa, TX
11.2021 - 12.2024
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular inspections to maintain safety and security standards.
- Collaborated with staff to develop and implement behavior management strategies.
- Trained new officers on emergency procedures and operational protocols.
- Monitored inmate interactions to prevent conflicts and promote rehabilitation.
- Maintained accurate reports of daily operations and incident documentation.
- Assisted in the coordination of inmate programs and recreational activities.
- Responded to emergencies, utilizing conflict resolution techniques effectively.
- Collaborated with community organizations providing services to incarcerated individuals such as educational programs aimed at assisting offenders reintegrate into society upon release.
- Monitored inmate activities inside and outside of housing units to ensure compliance with institutional rules and regulations.
- Advised senior management on staffing needs based on inmate population fluctuations or changes in security levels at the facility.
- Ensured that all personnel actions were conducted in accordance with applicable laws and regulations governing correctional facilities.
- Investigated incidents occurring within the facility including inmate assaults on staff or other inmates as well as infractions of institution policy.
- Provided direction to subordinates regarding proper use-of-force techniques according to established guidelines.
- Responded to emergency situations within the facility involving inmates or staff members.
- Conducted staff meetings to review policies and procedures, discuss incident reports, and address issues or concerns.
- Performed searches of individuals, cells, common areas, mailrooms. for contraband and other items prohibited by policy.
- Assigned, evaluated and supervised subordinate officers in the maintenance of security operations.
- Prepared detailed reports summarizing incidents requiring administrative action or investigation by external authorities such as state police departments or district attorneys' offices.
- Evaluated performance evaluations completed by subordinate officers for accuracy prior to submitting them for approval from senior managers.
- Disciplined staff members found guilty of violating departmental policies through issuing written warnings or imposing suspensions without pay.
- Coordinated transfers of inmates between institutions in order to maintain population control levels.
- Facilitated training sessions designed to educate new correctional officers on proper safety protocols when interacting with inmates.
- Reviewed grievances filed by inmates seeking resolution of complaints pertaining to their living conditions or treatment received while incarcerated.
- Developed and implemented daily operational plans for assigned shifts.
- Participated in hearings convened by prison administrators regarding potential violations of parole conditions by released offenders monitored by the institution's Parole Office.
- Maintained accurate records relating to inmate behavior, security matters, investigations, disciplinary actions taken against inmates and other related information.
- Diffused disruptive behavior by verbal interventions.
- Prepared written reports concerning inmate's misconduct.
- Communicated information regarding security, safety and operations through chain of command.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Searched building and grounds, living quarters and work areas for contraband.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Supervised visitation and checked visitors for proper identification and contraband.
Jailer
Lynn County Sheriff's Office
Tahoka, TX
06.2021 - 10.2021
- Supervised inmate activities and maintained order within correctional facility.
- Conducted regular security checks to ensure safety of inmates and staff.
- Managed intake process for new inmates, including documentation and orientation.
- Enforced facility rules and regulations to promote a safe environment.
- Coordinated with law enforcement for inmate transfers and court appearances.
- Monitored inmate behavior and reported any incidents to management promptly.
- Assisted in training new staff on procedures and emergency protocols.
- Utilized surveillance systems to oversee inmate interactions and maintain security.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Monitored security cameras to ensure safety of inmates and personnel.
- Managed records related to prisoner files, disciplinary actions, releases and transfers.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Supervised inmate activities such as meals, recreation time, showers.
- Conducted regular cell inspections to identify contraband, weapons, or other hazardous materials.
- Observed conduct of inmates and protected from dangers.
- Issued clothing, bedding, and other authorized items to inmates.
- Trained new hires in proper techniques for interacting with prisoners.
- Responded promptly to emergency situations in a professional manner, using appropriate force if needed.
- Maintained secure environment for inmates and staff by enforcing rules and regulations.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Investigated incidents involving violations of jail policies or procedures.
- Provided basic medical care and monitored health of inmates as necessary.
- Participated in regular meetings with supervisors to discuss progress updates.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Coordinated with outside agencies regarding housing arrangements for released inmates.
- Collaborated with mental health professionals on strategies for managing aggressive behavior among prisoners.
- Facilitated communication between inmates and their families through phone calls or visits.
- Facilitated reductions in inmate disturbances and incidents to increase facility safety.
Youth Advisor
Garza County Juvenile Justice Center
Post , TX
03.2021 - 05.2021
- Guided youth in personal development and goal-setting activities.
- Facilitated workshops on life skills and career readiness.
- Developed individualized support plans for at-risk youth participants.
- Monitored and reported on youth engagement and participation rates.
- Organized events to promote youth involvement and community service.
- Coordinated community service projects for groups of young people.
- Conducted individual and group counseling sessions with youth.
- Assisted young people in developing life skills such as communication, problem solving, decision making, job readiness.
- Actively listened to concerns expressed by youth participants and provided appropriate advice when necessary.
- Monitored the safety of all participants during activities or events held at off-site locations.
Youth Correctional Officer
Texas Juvenile Justice Department
Mart, Texas
09.2020 - 01.2021
- Supervised youth in custody, ensuring safety and compliance with facility rules.
- Conducted regular inspections of living areas, identifying potential safety hazards.
- Facilitated conflict resolution among residents, promoting peaceful interactions and cooperation.
- Implemented behavior management strategies to encourage positive decision-making among youth.
- Maintained accurate records of daily activities and incidents for reporting purposes.
- Trained new staff on security protocols and effective communication techniques with youth.
- Participated in emergency response drills, enhancing preparedness for critical situations.
- Inspected cells daily for contraband items or signs of self-harm behaviors among inmates.
- Participated in weekly meetings with other correctional officers to discuss best practices for working with offenders.
- Provided counseling, conflict resolution, and guidance to youth in order to facilitate positive behavior changes.
- Organized recreational activities for youths to promote physical fitness, socialization skills, teamwork, and problem-solving abilities.
- Facilitated group discussions aimed at helping youths understand the consequences of their actions while developing life skills such as anger management techniques.
- Coordinated visits between inmates and family members under strict supervision guidelines.
- Supervised and monitored youth in custody to ensure safety and security of the facility.
- Participated in court proceedings related to juvenile justice cases as a witness or advocate for the youth.
- Reported any suspicious activity observed within the facility immediately to supervisors or law enforcement personnel if necessary.
- Attended educational classes offered by outside agencies regarding topics such as mental health awareness or substance abuse prevention.
Security Officer
MTC
Littlefield, TX
03.2019 - 08.2019
- Responded promptly to alarms and emergency situations on-site.
- Assisted in training new officers on safety protocols and emergency procedures.
- Prepared detailed incident reports for review by management teams.
- Conducted routine inspections of cells and common areas for contraband.
- Enforced facility rules and regulations to ensure compliance among inmates.
- Responded to emergencies and incidents promptly to protect staff and inmates.
- Assisted in the rehabilitation process by facilitating inmate programs and activities.
- Documented daily activities, incidents, and inmate behavior in reports accurately.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats and quickly defused conflicts.
Correctional Sergeant
Texas Department Of Criminal Justice
Snyder, Texas
11.2013 - 07.2019
- Supervised daily operations of correctional facility to ensure safety and security.
- Managed inmate behavior through conflict resolution and de-escalation techniques.
- Coordinated scheduling for staff shifts to maintain adequate coverage and support.
- Conducted regular inspections of facilities to identify safety hazards or policy violations.
- Trained new staff on procedures, protocols, and emergency response measures.
- Monitored inmate activities to enforce rules and maintain order within the facility.
- Assisted in planning and implementing rehabilitation programs for inmates' development.
- Documented incidents and maintained accurate records per department policies and procedures.
- Supervised subordinate officers in their daily duties.
- Reviewed incident reports and other documentation submitted by subordinates.
- Diffused disruptive behavior by verbal interventions.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Conducted random searches for contraband items such as weapons or drugs.
- Enforced discipline among inmates according to established rules and regulations.
- Communicated information regarding security, safety and operations through chain of command.
- Investigated allegations of misconduct by inmates and staff members.
- Searched building and grounds, living quarters and work areas for contraband.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Ensured compliance with departmental policies, regulations and procedures.
- Participated in regular meetings with senior management to discuss operational needs and objectives.
- Provided guidance and counseling to inmates regarding personal issues or problems they may be facing while incarcerated.
- Developed strategies to reduce incidents of violence or inappropriate behavior within the facility.
- Supervised visitation and checked visitors for proper identification and contraband.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Addressed complaints from visitors concerning potential violations of prison policy or procedure.
- Received and inspected mail and property from visitors on behalf of designated inmates.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Facilitated communication between inmates, family members, attorneys and other external parties.
- Conducted urinalysis tests on staff and inmates to test for illicit drugs.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
Correctional Officer
Texas Department Of Criminal Justice
Lamesa, Texas
05.2011 - 05.2013
- Monitored inmate activity to maintain safety and security within the facility.
- Conducted routine inspections of cells and common areas for contraband.
- Enforced facility rules and regulations to ensure compliance among inmates.
- Responded to emergencies and incidents promptly to protect staff and inmates.
- Assisted in the rehabilitation process by facilitating inmate programs and activities.
- Documented daily activities, incidents, and inmate behavior in reports accurately.
- Collaborated with law enforcement agencies during transport and court appearances.
- Trained new correctional officers on protocols and safety procedures effectively.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Education
High School Diploma -
Coronado High School
Lubbock 05-2007
Some College (No Degree) -
Howard College
Big Spring, TXSome College (No Degree) -
McMurry University
Abilene, TXSkills
- Incident reporting
- Emergency response
- Surveillance operation
- Access control
- Conflict resolution
- Policy enforcement
- Safety management
- Team leadership
- Staff training
- Crisis intervention
- Attention to detail
- Effective communication
- Situational awareness
- Active listening
- Problem solving
- Crime prevention methods
- Emergency evacuation procedures
- Building lockdown coordination
- CCTV surveillance
- CCTV monitoring
- First aid and CPR certified
- Threat management
- Shift work experience
- Stationary surveillance
- Staff management
- Investigation documentation
- Metal detector operation
- Security equipment operation
- Defensive tactics training
- Weapons training
- Conflict de-escalation
- Behavior management
- Staff supervision
Timeline
Correctional Officer Lieutenant
Texas Department Of Criminal Justice
11.2021 - 12.2024
Jailer
Lynn County Sheriff's Office
06.2021 - 10.2021
Youth Advisor
Garza County Juvenile Justice Center
03.2021 - 05.2021
Youth Correctional Officer
Texas Juvenile Justice Department
09.2020 - 01.2021
Security Officer
Lubbock State Supported Living Center
02.2020 - 08.2025
Security Officer
MTC
03.2019 - 08.2019
Correctional Sergeant
Texas Department Of Criminal Justice
11.2013 - 07.2019
Correctional Officer
Texas Department Of Criminal Justice
05.2011 - 05.2013
High School Diploma -
Coronado High School
Some College (No Degree) -
Howard College
Some College (No Degree) -
McMurry University
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