Jonathan Sierra
Las Vegas,NV
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavior Technician
Clark County School District, CCSD
Las Vegas, NV
09.2021 - Current
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Developed individualized treatment plans for each client that included goals and objectives.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
Gatekeeper
Amazon
Las Vegas, NV
08.2020 - 08.2021
- Maintained accurate records of vehicle inspections including fuel consumption logs.
- Followed company policies and procedures when operating machinery in order to maximize efficiency and minimize risk of injury or damage to property.
- Communicated effectively with supervisors regarding job tasks, machine operation status, maintenance needs..
- Assisted in the loading and unloading of materials from trailers using appropriate tools or equipment such as forklifts or pallet jacks.
- Ensured that all loads were properly balanced and secured before transporting them according to safety standards.
Lead Sales Associate
Levi Strauss
Las Vegas, NV
07.2018 - 08.2020
- Organized store displays for maximum visibility of products.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Developed strategies to increase sales and promote new products.
- Supervised a team of sales associates on daily tasks and operations.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
Lead Host
Sugar Factory American Brasserie
Las Vegas, Nevada
03.2017 - 08.2018
- Demonstrated strong organizational skills when handling multiple tasks simultaneously.
- Assigned tables to guests, ensuring a pleasant dining experience.
- Monitored restaurant occupancy and adjusted seating as needed.
- Provided friendly customer service by answering questions and responding to requests in a timely manner.
- Trained new hosts on company policies, procedures, and customer service standards.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV05-2016
Some College (No Degree) - Special Education
College of Southern Nevada
Las Vegas, NVSkills
- Sales Promotions
- Product Merchandising
- Documentation skills
- POS System Operation
- Staff Supervision
- Relationship Building
- Positive Customer Experience
Affiliations
I am in multiply groups by guitar playing and drumming. Love to work on some guitar luthier work and as well as working on drums
Languages
Spanish
Native/ Bilingual
American Sign Language
Limited
Certification
- CPR trained
- CPI trained
- Behavior technician
Timeline
Behavior Technician
Clark County School District, CCSD
09.2021 - Current
Gatekeeper
Amazon
08.2020 - 08.2021
Lead Sales Associate
Levi Strauss
07.2018 - 08.2020
Lead Host
Sugar Factory American Brasserie
03.2017 - 08.2018
High School Diploma -
Sunrise Mountain High School
Some College (No Degree) - Special Education
College of Southern Nevada
- CPR trained
- CPI trained
- Behavior technician
Similar Profiles
Mari NewalloMari Newallo
Secretary III at Clark County School District, CCSDSecretary III at Clark County School District, CCSD
Bonnie MahoneyBonnie Mahoney
Substitute Teacher, K-12 at Clark County School District, CCSDSubstitute Teacher, K-12 at Clark County School District, CCSD
Kenneth RigginsKenneth Riggins
Custodian at Clark County School District, CCSDCustodian at Clark County School District, CCSD