Jonathan siqueiros
Tucson,AZ
Summary
Self-Motivated individual who delivers exceptional customer service while maintaining a high level of integrity and accountability in all situations. Experience ranging from basic communicational professions to extensive conflict de-escalation or resolution, while maintaining a coachable mindset. Bilingual in Spanish and English and looking to assist an organization greater than myself.
Overview
11
11
years of professional experience
Work History
Security Officer
Banner University Medical Center
Tucson, AZ
12.2023 - 03.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Wrote detailed reports of all security breaches and investigations.
- Adapted to new and changing computer softwares as needed to perform normal daily operations.
U.S. Army Sergeant
U.S. Army Active Duty
Fort Hood, TX
10.2019 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Door-to-Door Sales Representative
Youth Solutions
Tucson, AZ
01.2014 - 01.2016
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Conducted daily prospecting activities to identify potential new clients within assigned territories.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
- Optimized sales materials for clarity, persuasiveness, and accessibility, resulting in higher conversion rates at the doorstep.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients in purchasing Product or Service.
Education
Associate Of Applied Science - Criminal Justice
Purdue University Global
West Lafayette, IN12.2021
Skills
- Report writing
- General security
- Conflict de-escalation
- FLUENT IN SPANISH AND ENGLISH
- Document management
- Reporting skills
- Punctuality
- Reliability
- Verbal and written communication
- Workplace safety
- High level of integrity
- Cybersecurity awareness
- Military experience
- Report generation
- Investigation documentation
- Crisis management
- Accountability
- Customer Service
- Empathy
- Adaptability
Timeline
Security Officer
Banner University Medical Center
12.2023 - 03.2025
U.S. Army Sergeant
U.S. Army Active Duty
10.2019 - 04.2023
Door-to-Door Sales Representative
Youth Solutions
01.2014 - 01.2016
Associate Of Applied Science - Criminal Justice
Purdue University Global