Dedicated custodial supervisor with extensive experience in team leadership and operational efficiency. Skilled in training new employees and implementing safety protocols to enhance overall workplace performance and customer satisfaction.
Proactive professional with a robust background in custodial management and team collaboration. Known for optimizing workflows and ensuring compliance with safety standards, ready to contribute to maintaining a clean and safe environment.
Overview
20
20
years of professional experience
Work History
Custodian
Thoreau Elementary School
Thoreau, NM
07.2024 - Current
Supervised cleaning staff to ensure adherence to safety and sanitation standards.
Coordinated daily operations and schedules for efficient workflow management.
Trained new custodial employees on equipment usage and best practices.
Collaborated with management to optimize resource allocation across multiple facilities.
Adhered to all regulatory guidelines related to health, safety, and environmental compliance while supervising custodial activities.
Spearheaded initiatives to improve overall energy efficiency within the facility, resulting in cost savings for the organization.
Handled emergency situations with a calm demeanor, leading the team to respond effectively and restore normal operations promptly.
Ensured high standards of cleanliness, maintaining a safe and hygienic environment for all building occupants.
Conducted regular inspections of facilities to identify areas requiring additional attention or improvement.
Trained and mentored new staff on cleaning and safety protocols.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Driller
Stewart Brothers Drilling Co
Milan, NM
05.2021 - 06.2024
Operated drilling machinery, ensuring adherence to safety protocols and operational guidelines.
Conducted routine maintenance on drilling equipment to enhance operational reliability.
Collaborated with team members to optimize drilling techniques and improve efficiency.
Assisted in training new employees on safe operating procedures and equipment usage.
Monitored drilling progress, documenting data for reporting and analysis purposes.
Supported management of all drilling and rig move operations
Developed training materials to mentor junior drillers on industry best practices and safety standards.
Led a team in executing complex drilling projects, achieving timely completion of objectives.
Motor Vehicle Operator
Crownpoint Healthcare Facility
Crownpoint, NM
10.2014 - 04.2021
Operated various types of vehicles to transport patients and supplies efficiently.
Adhered to safety protocols and regulations, ensuring compliance during transportation activities.
Coordinated daily schedules for patient pickups and drop-offs, optimizing routes for timely arrivals.
Trained new staff on safe driving practices and facility procedures to enhance team performance.
Conducted vehicle performance checks and performed maintenance actions.
Transported patients and labs on regular basis.
Maintained accurate records of mileage, routes, and deliveries for improved tracking and reporting purposes.
Store Manager
AutoZone
Farmington, NM
08.2012 - 08.2014
Directed daily store operations to ensure optimal customer service and inventory management.
Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
Implemented loss prevention strategies resulting in reduced shrinkage and improved profit margins.
Analyzed sales data to identify trends, optimizing stock levels and product placement for increased revenue.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Lead Security Officer
San Juan Regional Medical Center
Farmington, NM
10.2009 - 07.2012
Supervised security personnel to ensure compliance with hospital safety protocols and emergency procedures.
Conducted regular security assessments to identify vulnerabilities and implement corrective measures.
Coordinated training sessions for staff on conflict resolution and de-escalation techniques.
Developed incident reports to document security events and inform management decisions.
Collaborated with local law enforcement to enhance response strategies for potential threats.
Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions to prevent recurrence.
Developed strong relationships with local law enforcement agencies, enhancing collaboration on security-related matters.
Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.
Coordinated emergency response drills involving multiple departments; ensured all staff had a clear understanding of roles during crisis situations.
Responded quickly to emergency situations to assess and deflect issues.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to incidents and assessed active situations for security concerns.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Checked and verified photo identification prior to granting facility access.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Wrote detailed reports of all security breaches and investigations.
Shift Leader
Wal-Mart Supercenter
Farmington, NM
02.2006 - 10.2009
Supervised daily operations, ensuring compliance with company policies and safety standards.
Trained and mentored new team members on store procedures and customer service excellence.