Jonathan Smolka
Arlington Heights,IL
Summary
Customer-oriented Bartender offering seven-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
9
9
years of professional experience
Work History
Bartender
Cooper's Hawk Winery and Restaurant
Morton Grove, IL
03.2016 - 01.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards with accurate pours, avoiding waste and spillage.
- Coordinated and guided wine tastings for Wine Club members and sold Wine Club memberships to new guests.
- Served tables in the bar area, in the main dining room, and in private events with efficiency and attentiveness.
- Coached and guided team members throughout the dining experience of guests during private events ranging from 12-120 people.
Host
Yard House
Glenview, IL
07.2015 - 02.2016
- Followed structured policies to seat servers in the correct order to ensure a balanced flow of business for both servers and kitchen team members.
- Answered phone calls for inquiries about reservations, wait-times, and carryout orders. Accurately took down guest information and placed orders.
- Maintained cleanliness of the front area of the restaurant.
- Pre-bussed tables and ran food.
Cashier
Whole Foods Market Inc
Northbrook, IL
01.2014 - 03.2015
- Quickly and efficiently rang customer orders and bagged courteously, topping out at a speed of 28 rings per minute.
- Took customer orders at the coffee bar and made hot and frozen coffee beverages.
- Went above and beyond and helped elderly ladies load their cars with groceries.
Education
Associate of Arts - English
Oakton Community College
Des Plaines, IL04-2021
High School Diploma -
Glenbrook South High School
Glenview05-2011
Skills
- Suggestive Selling
- Team Training and Development
- Service-Oriented Mindset
- Engaging Personality
- Bar Service Preparation
Timeline
Bartender
Cooper's Hawk Winery and Restaurant
03.2016 - 01.2023
Host
Yard House
07.2015 - 02.2016
Cashier
Whole Foods Market Inc
01.2014 - 03.2015
Associate of Arts - English
Oakton Community College
High School Diploma -
Glenbrook South High School