Jonathan Stanfield
Stratford
Summary
Results-driven manager with proven success in team leadership, operational efficiency, and customer service. Skilled in staff training and development, focusing on improving store performance and team dynamics. I have on-site experience
Overview
17
17
years of professional experience
1
1
Certification
Work History
F.S. Manager
Walmart
Stratford, Ok
08.2023 - Current
- Managed HVAC/R coverage for 30 stores, including oversight of 3 locations with MFCs or APDs. Area covered Walmart's in 349-A&B and 353 A&B.
- Led a team of three technicians and successfully recruited three additional members prior to the transition to manage all trades in October 2023.
- Oversaw operations of 16 stores, managing a team of 2 HVAC technicians and 3 general maintenance technicians. Was able to mentor technician into manage role to split area while recruiting and onboarded 3 more HVAC technicians and 4 GM technicians prior to area division.
- Continued to staff new exterior positions to 4 employees and add additional HVAC/R tech.
- Received Exemplary in 2024 and 2025 yearly evaluations.
- Was able to increase my Metric Rankings score from rank 69th to 21th overall in the company.
- 2024 and 2025 have been one of the first areas to complete win the winters.
- Continue to train technicians to be able to promote when they are ready.
Volunteer Fire Fighter/Treasurer
Stratford Volunteer Fire Department
Stratford, Ok
11.2019 - Current
- Managed financial records to ensure accurate tracking of funds and expenditures.
- Responded to emergency calls, providing effective fire suppression and rescue services.
- Conducted regular equipment inspections, ensuring operational readiness and safety compliance.
- Participated in community education programs, promoting fire safety awareness among residents.
- Collaborated with team members during training exercises to enhance firefighting techniques and coordination.
- Led incident command efforts during emergencies, coordinating resources for optimal response effectiveness.
- Evaluated post-incident reports, analyzing data to identify areas for improvement in response strategies.
Senior Technician
Walmart
Stratford, OK
12.2022 - 08.2023
- Implemented process improvements to reduce downtime and increase equipment reliability.
- Increased store health in area over 10% on average.
- Was promoted to tech 4 at 5 months, on May 20, 2023
- Received exemplary on my end of year evaluation.
- Executed training sessions on troubleshooting techniques and store health management across multiple locations supporting Jason Mcalester and Eric Gray's regions.
- Was able to lead the company in metric rankings and store health. While being able to maintain the budget with my stores.
- Mentored technicians, enhancing team performance and knowledge retention.
- Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Owner/Operator
Stanfield Refrigeration
Stratford, OK
01.2015 - 01.2023
- Managed daily operations, ensuring efficient workflow and adherence to safety standards.
- Developed maintenance schedules for refrigeration systems, enhancing reliability and performance.
- Established strong relationships with suppliers, negotiating contracts to reduce costs.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Serviced 8 accounts with a total of 35 different locations. Including 12 Walmart's.
- Focused on preventative maintenance to reduce equipment failures.
- Supported remodel refrigeration contractors for warranty work for Walmart's in my area.
Service Technician
Hinton Refrigeration
Oklahoma City, OK
08.2009 - 04.2015
- Diagnosed and repaired refrigeration systems, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance on HVAC units, improving system reliability and reducing service calls.
- Collaborated with team members to troubleshoot complex technical issues, enhancing problem-solving capabilities.
- Trained junior technicians on best practices for equipment installation and repair processes.
- Ran on average 5-10 service calls a day.
- Mainly serviced Rack refrigeration and specialty hospital equipment.
- Completed start ups for new installs on Walmart's, Included verifying all valves set correctly and all cases within 2 degrees of setpoint. Completing punch lists and final walks with project manager.
Education
HVAC/R - HVAC/R
OSUIT
Okmulgee, OK2009
Skills
- Customer service
- Team leadership
- Time management
- Complex Problem-solving
- Staff training and development
- Relationship building
- Decision-making
- Goal setting
- Cross-functional teamwork
- Performance evaluations
- Financial management
- Emergency response
Accomplishments
- Demonstrated academic excellence by completing OSUIT, setting new lab records across all lab classes and earning several scholarships.
- While working with Hinton Refrigeration was able to make lead tech at 3 years out of 8 techs.
- Was able to create a successful refrigeration service company known for fast response times and first-time fix success. Saving customers money on service calls, product loss and down time.
- Able to Promote to a Tech. 4, in 5 months with Walmart.
- As a technician, achieved top company rankings in store health and key performance metrics.
- In management, achieved full staffing coverage for my area starting with 3 technicians, now staffed to 10 technicians.
- Developed brief Questionnaire to send to store management to clarify intention and purpose of NPS, which has improved communication and rating scores.
- Developed HVACR technician in Wichita Falls through intensive training, leading to promotion as manager of location 349-B in September 2025
- Prioritize a supportive and positive work environment for my employees.
- Supported multiple regions (Jason McAlester, David Guess, Eric Grays) with tech support and M2/Crystal trainings, enhancing cross-team collaboration.
- Responded to multiple overtime/emergency calls, maintaining operational efficiency across multiple areas.
Certification
- Universal Mechanical Contractors License, Oklahoma
- Universal EPA 608
- Oklahoma Firefighter Association
- Basic EMS Certification
Timeline
F.S. Manager
Walmart
08.2023 - Current
Senior Technician
Walmart
12.2022 - 08.2023
Volunteer Fire Fighter/Treasurer
Stratford Volunteer Fire Department
11.2019 - Current
Owner/Operator
Stanfield Refrigeration
01.2015 - 01.2023
Service Technician
Hinton Refrigeration
08.2009 - 04.2015
HVAC/R - HVAC/R
OSUIT