Jonathan Swinehart
La Vergne,TN
Summary
Dedicated food service manager with three years of experience overseeing staff and operations. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
Overview
6
6
years of professional experience
Work History
General Manager of Food Service
Dominos Pizza Inc.
Nashville, TN
11.2021 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.
- Implemented cost-saving measures throughout the organization without compromising quality of product or service delivery.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
- Scheduled staffing levels according to expected business volume on a daily basis.
- Assessed training needs of personnel regularly and conducted necessary training programs.
- Responded to customer concerns efficiently, accurately and with detailed information.
Medical Claims Analyst
HCA/Parallon
Brentwood, TN
01.2018 - 12.2020
- Reviewed patient medical records for accuracy and completeness of claims information.
- Analyzed claim denials to identify underlying causes and develop resolution strategies.
- Researched and resolved billing discrepancies, coding issues, and other payment problems.
- Collaborated with healthcare providers to resolve outstanding claims issues.
- Processed manual adjustments including voids, write-offs, refunds.
- Reconciled account transactions utilizing various payment systems such as ERA'sand EOB’s.
- Enforced compliance with HIPAA privacy laws when dealing with sensitive information.
- Accurately processed large volume of medical claims every shift.
Education
Some College (No Degree) - Business Administration
MTSU
Murfreesboro, TNSkills
- Operations Management
- Cost Control
- Marketing and Promotions
- Sales Growth
- Creativity and Innovation
- Hiring procedures
- Team Development
- Performance Evaluations
- Staff Leadership
- Promotions planning
- Employee Retention
Accomplishments
- 5 star corporate visit
- Successfully developed and promoted 4 assistants into the general manager role
Timeline
General Manager of Food Service
Dominos Pizza Inc.
11.2021 - Current
Medical Claims Analyst
HCA/Parallon
01.2018 - 12.2020
Some College (No Degree) - Business Administration
MTSU