Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Jonathan Thomsen

Keene,TX

Summary

Process Assistant experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced Microsoft Office proficiency and demonstrated skill managing and driving multiple projects with minimal supervision. Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

10
10
years of professional experience

Work History

Process Assistant

Amazon
02.2022 - Current
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Identified and resolved process issues to drive optimal workflow.
  • Despite being below headcount still achieved goals and on time delivery benchmark
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.

Yard Marshal

Amazon
08.2021 - 02.2022
  • Called Sort Centers for updated schedules of trailers coordinated drop-off of empty/cart trailers
  • Recorded facts to prepare reports documenting incidents and activities.
  • Completed all audits that were a part of the Yard Marshal's job, Trailer Dock Release audits, Inbound Safety audits etc
  • Qualified trainer of Yard Marshals, trained two Yard Marshals to replace me in my roll as I moved over to Process Assistant
  • When stretched for headcount covered inbound PA roll as well as Yard Marshal function.
  • Utilized clear communication and interpersonal skills to build relationships with drivers.

Learning Ambassador

Amazon
04.2020 - 08.2021
  • Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
  • Led small group sessions to help students review and practice concepts.
  • Facilitated student engagement and collaboration to enhance classroom learning.
  • Maintained clean, organized and professional work environment.

Sortation Associate

Amazon
09.2019 - 04.2020
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Worked in temperatures ranging 103 to 32 degrees.
  • Informed management immediately of sorting issues, conveyor problems and safety concerns.

Primary Caregiver to the Elderly

Family Of Elderly
06.2014 - 08.2019
  • Ensured safety of Elderly couple who had poor vision and poor balance
  • Offered companionship and kindness to elderly patients.
  • Maintained clean, safe, and well-organized patient environment.

Ski Instructor

Vail Resorts Inc
11.2013 - 05.2014
  • Promoted safety of both my students and others on the mountain by going through drills designed to make the skier feel more in control of his/her skis
  • Filled detailed reports on the progress of each student
  • Worked with other ski instructors to pinpoint problem areas and assessed conditions on the mountain and how it influenced students.
  • Detailed safety rules and procedures regarding activities to customers and guests.

Education

Bachelor of Science -

The University of Texas At Arlington
Arlington, TX
08.2023

Skills

  • Performance Monitoring
  • Attendance Tracking
  • Assignment Delegation
  • Presentations
  • Process Improvement
  • Dispute Resolution
  • Report Analysis

Volunteer Experience

  • Volunteered as an English teacher for La Esperanza in Granada, Nicaragua.
  • Mission Trip to Peru in which I helped build churches
  • Mission Trip to Mexico in which I promoted health Dental hygiene in which I assisted a dentist clean healthy and removed damaged teeth. As well as build churches

Timeline

Process Assistant

Amazon
02.2022 - Current

Yard Marshal

Amazon
08.2021 - 02.2022

Learning Ambassador

Amazon
04.2020 - 08.2021

Sortation Associate

Amazon
09.2019 - 04.2020

Primary Caregiver to the Elderly

Family Of Elderly
06.2014 - 08.2019

Ski Instructor

Vail Resorts Inc
11.2013 - 05.2014

Bachelor of Science -

The University of Texas At Arlington

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Jonathan Thomsen