Jonathan Townes
WASHINGTON,DC
Summary
Dynamic Operations Manager with a proven track record at National Council Of Negro Women Inc., excelling in operational oversight and team leadership. Spearheaded the complete remodel of two floors, significantly enhancing organizational efficiency. Expert in problem-solving and staff training, adept at implementing cutting-edge policies and procedures to drive success and innovation.
Overview
3
3
years of professional experience
Work History
Operations Manager
National Council Of Negro Women Inc.
11.2023 - Current
- Managed day to day operations at the national headquarters of The National Council of Negro Women.
- Served as liaison between Property Manager, Contractors, and Organizations wishing to host events onsite.
- Managed entire organizations Information Technology infrastructure including equipment acquisition, telecommunication systems, Google Workspace and Drive Administrator.
- Acted as main liaison for all technology related matters
- Processed check payments
- Drafted the Safety and Security Manual for the organization
- Lead the effort to establish the Safety and Security Committee
- Served as the Vice Chair on the Safety and Security Committee
- Scheduled and facilitated various trainings including on fire, evacuation, and shelter in place procedure
- Facilitated the design and set up for many events including meetings with potential donors and government officials.
- Facilitated the complete remodel of two floors of the building.
- Facilitated the creation of the organizations Commerical Mail Receiving Agency
Development Coordinator
Equal Justice Works
02.2022 - 04.2023
- I supported all fundraising campaigns by drafting emails, processing donations, sending donor acknowledgements, and updating CRM records to ensure smooth execution and accuracy.
- As part of the Meeting Preparation Team, I prepared research profiles on prospects and donors, assisted with nominating and engaging Board members, and drafted profiles and solicitation emails to support stewardship efforts.
- I supported fundraising and logistics for the Scales of Justice event and regional receptions, while also providing operational support to the Institutional Advancement Unit by coordinating agendas, managing meeting notes, and scheduling internal and external meetings.
Education
Bachelor of Science - Political Science And Government
Towson University
Baltimore, MD05.2021
Skills
- Problem-Solving
- Operations Management
- Customer Service
- Planning and Implementation
- Staff Training and Management
- Inventory and Project Management
- Project Management
- Equipment Purchases
- Operations Oversight
- Policies and procedures implementation
Timeline
Operations Manager
National Council Of Negro Women Inc.
11.2023 - Current
Development Coordinator
Equal Justice Works
02.2022 - 04.2023
Bachelor of Science - Political Science And Government
Towson University
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