Jonathan Vana
Daphne
Summary
Dynamic professional with a strong work ethic and wide range of exceptional customer service skills. Proven ability to manage routes efficiently, ensuring timely deliveries and enhancing customer satisfaction. Dependable team collaborator with a keen attention to detail, consistently achieving work objectives while maintaining safety standards. Strong adaptability skills in a fast paced environment with a strong focus on teamwork, while also meeting professional goals independently.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Island Wing
05.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely and accurate food delivery, enhancing overall dining experience.
- Developed strong rapport with regular customers, contributing to a welcoming environment and loyalty building efforts.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed multiple tables efficiently during high-volume shifts, maintaining a positive atmosphere for guests.
- Handled cash and credit transactions accurately while balancing registers at shift end to ensure financial integrity.
Delivery Driver
United Parcel Service, UPS
11.2021 - 04.2025
- Operated delivery vehicles safely and efficiently to meet tight schedules.
- Managed package sorting and routing to optimize delivery routes.
- Ensured compliance with safety regulations during vehicle operation and package handling.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to improve delivery processes and reduce delays.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Construction Laborer
First Choice Drywall
02.2017 - 11.2021
- Assisted in the installation of structures and fixtures, ensuring compliance with safety standards.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Collaborated with team members to execute tasks efficiently, maintaining workflow continuity.
- Conducted regular site inspections to identify hazards and implement corrective measures.
- Maintained tools and equipment in optimal condition through regular cleaning and servicing.
- Supported project leads by organizing materials and resources for timely completion of tasks.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Laborer
Newville Marina
05.2015 - 10.2017
- Operated heavy machinery for dock maintenance and repair tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
Education
High School Diploma -
Calvary Christian Academy
Fort Worth, TX05-2014
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Route management
- Time management
- Attention to detail
- Dependable and reliable
- Safe driving
Timeline
Server/Bartender
Island Wing
05.2025 - Current
Delivery Driver
United Parcel Service, UPS
11.2021 - 04.2025
Construction Laborer
First Choice Drywall
02.2017 - 11.2021
Laborer
Newville Marina
05.2015 - 10.2017
High School Diploma -
Calvary Christian Academy