Self-driven professional with over 10-years experience in management and independent contracting. Seeking a leadership role where I can contribute my expertise and dedication to team success.
Overview
8
8
years of professional experience
Work History
Manager of Tire Sales
Tires Plus Automotive
11.2023 - Current
Led a high-performing sales team, providing ongoing coaching and support to drive individual success.
Built a loyal client base through personalized service, expert advice, and consistent follow-up communication postsale.
Designed and launched deals to attract new customers and recapture prior customers for additional purchases.
Fostered a positive work environment that encouraged open communication between employees of all levels.
Enhanced showroom presentation with strategic product displays that showcased top-selling items prominently.
Observed day-to-day operations for streamlining and cost-cutting opportunities without negatively affecting employees or customers.
Improved overall customer experience by resolving complaints promptly and professionally.
Route Manager
Orkin Pest Control
02.2020 - 11.2023
Enhanced customer satisfaction by resolving service issues promptly and professionally.
Managed daily operations and routes to resolve issues and drive operational effectiveness.
Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
Performed in-person evaluations with clients to ensure quality control and resolve safety issues.
Installer
NOX Concepts and Development
01.2017 - 01.2020
Traveled to customers’ homes removing, repairing and installing windows and doors
Occasional up-selling of products and services.
Education
Associates Degree in Business, Bachelors in Marketing -
Florida Metropolitan University
FL
12.2007
Skills
Strong background in sales and management
Ability to interact effectively with individuals of all levels
Recognize client needs and meeting them
Skilled at organizing complex projects and delegating tasks
Able to adapt under pressure
References
Dalton Smith, 407-725-1713
Lennox Theodore Jr., (321) 251-0055
Mercedes Vazquez, (407) 227-4228
Timeline
Manager of Tire Sales
Tires Plus Automotive
11.2023 - Current
Route Manager
Orkin Pest Control
02.2020 - 11.2023
Installer
NOX Concepts and Development
01.2017 - 01.2020
Associates Degree in Business, Bachelors in Marketing -