Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Vega

New Braunfels

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Sales Associate

Sudz
San Marcos
10.2021 - 12.2024
  • Delivered exceptional customer service by recommending shoes, cleaners, and accessories tailored to individual needs, consistently exceeding daily sales targets.
  • Averaged 30–40 product sales per shift during peak hours, ranking among the top-performing associates in the store.
  • Demonstrated deep product knowledge to effectively upsell shoe care kits, increasing average transaction value and driving store revenue.
  • Maintained clean, organized displays and ensured merchandise was fully stocked and visually appealing to maximize customer interest.
  • Built rapport with repeat customers, fostering loyalty and contributing to high customer satisfaction ratings.
  • Processed sales, returns, and exchanges quickly and accurately using POS systems.
  • Trained new team members on sales techniques, customer engagement, and product knowledge.

Sales Supervisor

Vega Roofing Solutions
New Braunfels
05.2021 - 09.2024
  • Provided on-site roof assessments and presented customized repair or replacement solutions to homeowners and business owners, resulting in increased client conversions.
  • Generated accurate project estimates and pitched services to prospective clients, contributing to a consistent monthly sales pipeline.
  • Built strong relationships with clients by addressing concerns, explaining options, and guiding them through the decision-making process.
  • Closed contracts for roofing projects ranging from $5,000 to $50,000+, demonstrating strong negotiation and communication skills.
  • Collaborated with suppliers to source quality materials at competitive prices, improving overall profit margins.
  • Maintained detailed records of leads, quotes, and completed sales using CRM tools and job tracking systems.
  • Worked closely with installation teams to ensure that sales promises were fulfilled, enhancing client satisfaction, and generating repeat business and referrals.

Education

Some College (No Degree) - Business Management

Lawrence Technological University
Southfield, MI

Skills

  • Customer service excellence
  • Sales strategies
  • Product expertise
  • Visual merchandising skills
  • Point of sale operations
  • Lead generation techniques

Timeline

Sales Associate

Sudz
10.2021 - 12.2024

Sales Supervisor

Vega Roofing Solutions
05.2021 - 09.2024

Some College (No Degree) - Business Management

Lawrence Technological University

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