Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Jonathan Wallace

Fort Worth,TX

Summary

Dynamic Level Four Associate at In N Out Burger, recognized for enhancing customer loyalty through effective solution development and accurate data analysis. Proven ability to streamline inventory management, reduce waste, and build trust with customers, resulting in improved satisfaction and operational efficiency. Strong leadership and organizational skills fostered a collaborative work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Level Four Associate

In N Out Burger
01.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Experience working first, second and third shifts

Education

High School Diploma -

Boswell High School
Fort Worth, TX
05-2025

Skills

  • Customer support
  • Strong organizational skills
  • Accurate data analysis
  • Proficient in digital tools
  • Strong leadership capability
  • Consumer relations
  • Risk assessment and mitigation
  • Funds reconciliation

Certification

  • C.P.R. and First Aid Certified

Interests

  • High-Intensity Interval Training
  • Committed to improving personal fitness through regular participation in MMA
  • Martial Arts Muay Thai, BJJ and wrestling
  • Gym Workouts

Timeline

Level Four Associate

In N Out Burger
01.2023 - Current

High School Diploma -

Boswell High School
Jonathan Wallace