Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Williams

Columbus,GA

Summary

Seasoned Manager and business owner with a proven track record at Sonic and JWill Mow LLC, adept in staff management and customer service. Excelled in building high-performing teams, enhancing customer satisfaction, and driving operational efficiency. Skilled in time management and staff training, fostering a culture of productivity and engagement. Achieved significant improvements in service delivery and business growth.

Overview

13
13
years of professional experience

Work History

Owner

JWill Mow LLC
Columbus, GA
03.2018 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Manager

Sonic
07.2012 - 09.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Computer Science

Miles College
Fairfield, AL

Homewood High School
Homewood, AL
05.2007

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Goal setting

Timeline

Owner

JWill Mow LLC
03.2018 - Current

Manager

Sonic
07.2012 - 09.2016

Computer Science

Miles College

Homewood High School
Jonathan Williams