JONATHAN WILSON
Meriden
Summary
Compassionate, caring and dependable candidate. Skilled in working well under pressure and adapting to new situations easily. Proficient in developing effective solutions for challenging situation's.
Overview
15
15
years of professional experience
Work History
Fatherhood Engagement Specialist
Clifford Beers
04.2024 - Current
- Providing ongoing support to clients throughout their journey.
- Coordinates with Department of Labor and Children on a weekly basis to discuss current status of mutual clients.
- Successfully retained high-value clients by implementing targeted action plans focused on re-engagement efforts tailored specifically to their needs.
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
- Operate weekly group meetings. To help fathers get a better understanding on how to become a successful 24/7 Dad.
Laser Technician
Idex
04.2018 - 12.2021
- Managed laser production area
- Set priorities based on delivery schedule
- Maintain laser cutting equipment to ensure quality standards
- Collaborate with engineers to develop high tech processes
- Ability to run an Optical Gagging Product, Blue prints ,calipers and micrometers
- Complete inspections on laser parts on daily basis
Lead Receptionist
Holiday Inn
04.2015 - 03.2018
- Responsible for greeting guests and ensuring correct verification procedures
- Answer and direct phone calls and taking detailed messages when necessary
- Responsible for managing reservations
- Filed important and confidential documents
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Answered central telephone system and directed calls accordingly.
- Corresponded with guest through email, telephone or postal mail.
- Answered large volume of incoming calls daily to resolve customer issues.
Head Cashier
Calvin Klein
11.2009 - 01.2012
- Trained new hires
- Integrated new register functions
- Extensive work with visual standards
- Merchandising high-ticket items
- Responsible for shipment and receiving products
- Maintained records of inventory
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Helped customers complete purchases, locate items and join reward programs.
Education
High School Diploma -
Neptune High School
Neptune City, NJ06.2009
Skills
- Time Management
- Good Communication skills
- Empathetic
- Flexible
- Interpersonal Skills
- Daily Logs
- HIPAA Compliance
Dj
I love music! I've been a DJ for a little over 5 years. Deciding to become a DJ has been one of the best decisions I've ever made. I love how i have the luxury to put smiles on peoples faces as well as seeing people dance and have fun. Djing has built a ton of strength throughout my journey. From the ups to the downs it all helped me become a strong, resilient and passionate person. To be honest if it wasn't for DJing I doubt I would be in the position I am in now.
(Dj 4Yasoul)
Timeline
Fatherhood Engagement Specialist
Clifford Beers
04.2024 - Current
Laser Technician
Idex
04.2018 - 12.2021
Lead Receptionist
Holiday Inn
04.2015 - 03.2018
Head Cashier
Calvin Klein
11.2009 - 01.2012
High School Diploma -
Neptune High School
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