DEBORA A. IRAHETA
New Haven,Connecticut
Summary
Dedicated, bilingual human services worker with seven years of experience. Exhibiting a solid dedication to servicing adults and youth, including homeless, special needs, or emancipated youth populations. Accomplished Case Manager proficient at handling high caseloads without sacrificing the quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
Work History
Bilingual Care Coordinator
Clifford Beers Guidance Clinic
Hamden , CT
06.2023 - Current
- Assessed family needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for families
- Developed individualized care plans with input from the youth and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Organized group activities to provide socialization opportunities for the youth and the family.
- Monitored family progress through regular follow-up contacts.
Case Manager
Alpha Community Services YMCA
08.2019 - 06.2023
- CT HMIS
- ( Connecticut Homeless Management System)
- Experience in working with CT DDAP
- Experience helping individuals access community resources and assistance
- Experience in building solid and trusted rapport with individuals and families to access needs and provide informational resources such as housing, health, health insurance and mental health resources in the community
- Experience in providing emotional support, intervention and care coordination to patients
- Home Visits and Inspections
- Community Outreach, Monitored social work cases of over 30 individuals and families
- Provided exceptional supportive service's needs
- Manage aspects of individual's or family assessments, service plans and discharge planning
- Created and maintained a respectful relationship with individuals and families in order to monitor the individual or family in permanent supportive housing
- Maintained all documentation, paperwork regarding participating individuals and families safe and confidential
- Assisted families and Individuals in finding housing or maintaining housing
- Build strong relationships with resources in the community that assist the homeless population
- Held educational and safe events for the families and individuals in the program
- Assisted individuals and families with applying for resources such as
- SNAP, SSI,SSDI, Medicare or Medicaid
- Recovery Network of Programs / Case
House Manager
Alpha Community Services YMCA
Bridgeport, CT
10.2019 - 05.2020
- Managed a case load of clients who were at the shelter
- Assured all clients were connected to resources
- Conducted intake assessments with clients
- Prepared clients to be document ready such as identification card or birth certificate
- Conducted room inspections and wellness checks.
Volunteer
Build On
Bridgeport , CT
08.2013 - 06.2015
- Assisted women veterans with preparing meals and participated in conversation and games
- Helped serve food for local homeless community members
- Assisted staff of Connecticut Food Bank to create bags of food for local students
- Worked with Bridgeport Asian Community to create activities for preschool to elementary aged children
Education
Bachelor of Science - Science Human Services
Springfield College
05-2024
Associates - Science Human Services
Housatonic Community College
05.2020
Skills
- Microsoft Word, Excel, PowerPoint
- Comfortable working in diverse groups
- Trauma- Informed
- Certified Wraparound Care Coordinator
- Crisis Prevention Intervention (CPI)
- Team Collaboration
- Goal Setting
- Teamwork and Collaboration
- Effective Communication
- Decision-Making
- Organizational Skills
- CPR, First Aid, AED
- Social Justice Advocacy
Languages
Timeline
Bilingual Care Coordinator
Clifford Beers Guidance Clinic
06.2023 - Current
House Manager
Alpha Community Services YMCA
10.2019 - 05.2020
Case Manager
Alpha Community Services YMCA
08.2019 - 06.2023
Volunteer
Build On
08.2013 - 06.2015
Bachelor of Science - Science Human Services
Springfield College
Associates - Science Human Services
Housatonic Community College
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