Jonathan Young
Homewood,IL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Delivery Courier
SWEET LIQ GANG
Homewood, IL
06.2024 - Current
- Scanned inbound and outbound packages to sort for destination.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Coordinated parcel delivery using strong time management skills.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
- Interacted professionally with customers, collecting signatures and handling cash or electronic payments when necessary.
- Documented items transported, recipient information and problems.
- Maintained adherence to stringent delivery deadlines.
- Managed inventory of delivery supplies, such as packaging, labels, and delivery forms.
- Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Quickly responded to customer inquiries to improve business relationships.
- Performed routine vehicle inspections before and after each shift to ensure operational safety.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
- Promptly responded to emergency calls for urgent deliveries within specified time frames.
- Signed documents confirming receipt of goods upon delivery at destination points.
- Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
- Maintained accurate records of deliveries and customer interactions.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Reported any accidents or vehicle issues immediately to management, ensuring a quick resolution.
- Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
Education
General Studies
Tilden High School
Skills
- Time management
- Inventory management
- Vehicle maintenance
- Delivery documentation
- Customer service
- Problem resolution
- Team collaboration
- Emergency response
- Safety compliance
- Effective communication
- Attention to detail
- Deadline adherence
- Dispatch collaboration
- Valid Driver's license
- Supply management
- Heavy lifting
- Delivery scheduling
- Package pickup and delivery
- Document management
- Working independently
- GPS and route planning
- Safety protocols
- Loading and unloading
- Traffic law knowledge
- Record keeping
- Package delivery and Pick-up
- Clean driving record
Education and Training
other
References
References available upon request.
Timeline
Delivery Courier
SWEET LIQ GANG
06.2024 - Current
General Studies
Tilden High School
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