- Community Cleanup
- Cooking
- High-Intensity Interval Training
- Personal Development and Self-Improvement
- Investing and Market analysis
Jonathan Zhang
Whitestone,NY
Summary
Customer service professional with 1.5 years of experience at Gyu Ichiro, managing in-person and phone reservations and addressing customer inquiries. Experienced in data entry and Excel through academic research and a summer volunteer program, where I organized and led 100 children, communicated with parents, and worked with volunteers, developing teamwork and communication skills. Skilled at maintaining organization, supporting smooth operations, and coordinating effectively.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Gyu Ichiro
11.2024 - Current
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Provided product knowledge and recommendations, improving customer experience.
- Managed point-of-sale transactions accurately, ensuring seamless checkout processes.
- Implemented feedback mechanisms to capture customer suggestions for service improvements.
Volunteer
Leading Pioneer Eduction
06.2025 - 08.2025
- Facilitated communication between volunteers and leadership to enhance operational efficiency.
- Assisted in organizing educational workshops and events to promote community engagement.
- Maintained accurate records of volunteer hours and activities for reporting purposes.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
The Bronx Highschool of Science
The Bronx, NY06-2028
Skills
- Customer service
- Data entry
- Call center experience
- Paperwork processing
- System organization
Interests
Timeline
Volunteer
Leading Pioneer Eduction
06.2025 - 08.2025
Customer Service Representative
Gyu Ichiro
11.2024 - Current
High School Diploma -
The Bronx Highschool of Science