Jonathan D. Iton

• UPR Proactive Response Rep Dispatcher
• UPR Team Leader for Covance Express Critical Liaison between the shipper and operations managers to expedite the movement of Critical Health Care Packages to ensure timely delivery and prevent viability loss

Administration/Ombudsman Supervisor

• Investigated complaints from outside the Department and from inmates
• Ensured officer compliance with departmental policies and procedures through regular reviews of incident reports and body camera footage.

Correction Academy Instructor

• Produced lesson plans and provided instruction on Departmental policies and procedures, criminal procedure law, correction law, use of force, and pre-promotional instructor
• Facilitated workshops focused on topics such as de-escalation techniques, cultural sensitivity, and ethical decision-making

Central Control Room Supervisor

• Responsible for the daily schedule of 200+ officers and disseminated information affecting the day-to-day operations
• Coordinated emergency procedures during inmate disturbances
• Supervised officer’s time and leave and provided instructions as necessary

Correction Officer

• Supervised inmates, providing care, custody, and control to provide a safe environment
• Process inmate paperwork relating to bail payment and discharge from custody