Jonathan D. Sarango
East Stroudsburg,PA
Summary
High-energy professional bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
7
7
years of professional experience
Work History
Instructor/Counselor
PATH
01.2021 - Current
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Facilitated weekly group sessions to encourage self-reflection and problem-solving.
Selling Supervisor
The North Face
09.2019 - 01.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Store Manager
Gables
04.2018 - 09.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
C Manager
Nine West
10.2016 - 04.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
Education
Business Administration/Management
Lock Haven University
12.2012
Skills
- Sales Expertise
- Operational Efficiency
- Strategic Planning
- Team Leadership
- Customer Service
- Time Management
- Store Opening and Closing Procedures
- Inventory Management
- Staff Management
- Quality Assurance
- Profit and Loss Control
- Microsoft Office, Database Software, Mac OS Software
Timeline
Instructor/Counselor
PATH
01.2021 - Current
Selling Supervisor
The North Face
09.2019 - 01.2021
Store Manager
Gables
04.2018 - 09.2019
C Manager
Nine West
10.2016 - 04.2018
Business Administration/Management
Lock Haven University