Jonathan Michael Rodriguez
tampa,FL
Summary
Accomplished Security Officer and Ride Operator at Busch Gardens Tampa Bay, adept in incident reporting and enhancing guest safety. Quickly adapts to emergency situations, reducing potential harm. Excels in customer service, ensuring a secure, enjoyable environment. Skilled in report writing and teamwork, significantly improving operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Busch Gardens Tampa Bay
02.2024 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Ride Operator
Busch Gardens Tampa Bay
01.2021 - 02.2024
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FLSkills
- Report writing
- Incident reporting
- Security guard license
- General security
Certification
- Basic Security Officer Training Certification D license
Languages
Spanish
Limited Working
Timeline
Security Officer
Busch Gardens Tampa Bay
02.2024 - 10.2024
Ride Operator
Busch Gardens Tampa Bay
01.2021 - 02.2024
- Basic Security Officer Training Certification D license
High School Diploma -
Wiregrass Ranch High School
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