Jonathan W. Coyle
Franklin,TN
Overview
5
5
years of professional experience
Work History
Fine Dining
Maggiano's Little Italy
02.2023 - 04.2024
- Exceptional attention to detail and commitment to maintaining a polished and professional appearance.
- Strong interpersonal and communication skills, ensuring positive connections with visiting guests.
- Successfully work in a fast-paced, refined dining environment while sustaining the highest standards of service.
Matre' D
Maggiano's Little Italy
08.2022 - 02.2023
- Synchronization of seating and table assignment in fine dining restaurant
- Played an instrumental role in seamlessly executing the customer experience and achieving 100% customer satisfaction
- Coordinated server assignments across 50+ tables and up to 13 servers.
Costumer Service Specialist
Sherwin Williams
05.2022 - 08.2022
- Create value for Sherwin-Williams by supplying a high level of customer assistance
- Provide wide-ranging information on 300+ products in the store to successfully fulfill the customer's needs and questions.
Sales Associate
Crate and Barrel
10.2021 - 02.2022
- Ensured a pleasant shopping experience to increase sales and customer satisfaction
- Demonstrated general understanding of 500+ products in the store to effectively respond to customers' complications without dropping sales
- Managed register operations essential for client transactions, exchanges, and returns.
Landscaper
Moonlight Property Management
05.2020 - 08.2020
- Provided outstanding customer service, lawn mowing, and trimming 50+ properties
- Recruited employees
- Integrated teamwork and efficiency company-wide.
Front Desk/ Pro-shop Sales/ Assistant Coach
Towpath Tennis Club
05.2019 - 03.2020
- Instructed youth tennis players through clinics, camps, and one-on-one lessons
- Achieving 65% of players progressing to the next level program
- Oversaw junior associates providing training and corporate best practices, reducing typical “train-up” time by 30%
- Provided customer service in the pro-shop, matching products with customer needs
- Constantly attaining upsell of.
Education
BBA - Finance
University of Cincinnati, Carl H. Lindner College of Business
Cincinnati, Ohio04.2024
Skills
- Microsoft Office Suite: Word, Excel, PowerPoint, Access, Outlook
- Adobe: Photoshop, Illustrator, InDesign
- Canva
- Data Analysis
- POS system
- Project Management
- Calm Under Pressure
- Problem Resolution
- Problem-Solving
- Time Management
- Attention to Detail
- Customer Service
Activities and Volunteers Service
Phired Up Certified Recruiter January 2022- January 2023
Tau Kappa Epsilon Fraternity Vice President, January 2022 -September 2022
Tau Kappa Epsilon Fraternity Active, April 2021 – December 2022
Grace Church Youth Camp Counselor, February 2018 - June 2019
Dominican Republic Trip, July 2019 Immokalee, FL trip, June 2017,
Golf, Soccer, Tennis, Movies, Music, Snowboarding, Community Service, Hiking, Photography, Travel
Timeline
Fine Dining
Maggiano's Little Italy
02.2023 - 04.2024
Matre' D
Maggiano's Little Italy
08.2022 - 02.2023
Costumer Service Specialist
Sherwin Williams
05.2022 - 08.2022
Sales Associate
Crate and Barrel
10.2021 - 02.2022
Landscaper
Moonlight Property Management
05.2020 - 08.2020
Front Desk/ Pro-shop Sales/ Assistant Coach
Towpath Tennis Club
05.2019 - 03.2020
BBA - Finance
University of Cincinnati, Carl H. Lindner College of Business