Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
Work History
Technician
Auto clinic of Franklin
Franklin, TN
04/17/23 - Current
Searched within service and maintenance manuals to perform repairs and diagnosis.
Maintained a clean working environment at all times.
Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Communicated effectively with customers about repair progress and costs involved.
Monitored shop equipment to maintain safe working condition.
Cooperated with other technicians from different disciplines to achieve optimal integration.
Cashier
Marathon Gas Station
Dickson, TN
01/7/21 - 07.2021
Helped customers find specific products, answered questions, and offered product advice.
Conducted price checks for special orders or discounts as requested by customers.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Delivered high level of customer service to patrons using active listening and engagement skills.
Stocked shelves with merchandise when needed.
Technician
Firestone Building Products
Dickson, Tennessee
07.2021 - 04/15/23
Helped customers find specific products, answered questions, and offered product advice.
Demonstrated product features to align with customer needs.
Maintained records of repairs, calibrations, and tests performed on equipment.
Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
Trained customers on proper operation, maintenance, and safety of newly installed equipment.
Prep Cook
Coltons Steakhouse and Grill
Dickson, Tennessee
04/12/18 - 12/31/20
Made meals in accordance with company standards and requirements.
Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Education
Certificate - Automotive
TCAT
Dickson, TN
04-2022
High School Diploma -
Dickson County High School
Dickson, TN
06-2020
Skills
Customer Service
Machinery Calibration
Operations Monitoring
Languages
Spanish
Professional
Certification
Certification in Automotive Tech at TCAT in Dickson TN