Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathon Clement

Decatur

Summary

Dedicated and self-motivated professional with over 20 years of experience in the service industry, consistently demonstrating reliability and a strong work ethic. A commitment to excellence drives pride in every task, ensuring high-quality outcomes. Exceptional communication and customer service skills foster positive interactions and build lasting relationships with clients. Proven ability to adapt to diverse environments while maintaining a focus on delivering outstanding service.

Overview

14
14
years of professional experience

Work History

Line Cook

Flagship Inc
02.2025 - Current
  • Prepared diverse menu items following standard recipes and presentation guidelines.
  • Maintained cleanliness and organization of workstations, adhering to food safety protocols.
  • Collaborated with kitchen staff to ensure timely service during high-volume periods.
  • Operated kitchen equipment efficiently, including grills, fryers, and ovens.

Cook

The Railyard
10.2023 - 01.2024
  • Worked as daytime grill cook. Responsible for setting up grill which includes prepping and stocking grill station as well as assisting other stations as needed. Responsible for cooking and plating all grill items.

Owner/Operator

Decatur Street Food Truck
04.2021 - 08.2023
  • Responsible for all aspects of running the business, including, but not limited to: trailer design, equipment purchasing, licensing, advertising/marketing, food purchases, inventory, food prep, event scheduling in addition to trailer operations (i.e., cooking, cleaning, running the POS).

Cook

The Railyard/ Whisk'd Cafe
07.2019 - 03.2021
  • The Railyard 07/19 - 03/20 Worked pantry, sandwich, and grill station. Responsible for all aspects of running the stations (stocking, prepping, cooking, plating, and cleaning). Closed due to COVID
  • Whisk'd 08/20 - 03/21 Worked grill (flattop, fryer, and ovens) and egg (range) stations. Responsible for prepping and cooking all menu items.

Information Systems Training Instructor

LEIDOS/Vectrus
10.2016 - 03.2019
  • Primary responsibility was training Enterprise Service Desk Analyst new hires in how to support United States Army Corps of Engineers customers with their IT related issues. This included, but was not limited to, teaching ESD new hires how to use Remedy/SmartIT, U-PASS, Active Directory, Bomgar, BES12, Citrix Apps, AppPortral, the ACE-IT Service Catalog, RMFT Repliweb, ACE-IT online, and many other frequently used USACE tools and programs. In addition to teaching live classes to ESD new hires I also developed numerous training videos, demos, and documents that could be utilized by all Army Corps IT employees to learn how to use USACE systems.

Enterprise Service Desk Analyst

EMCO Technologies/Able Forces
10.2011 - 10.2016
  • Assisted Army Corps of Engineers customers with solving a myriad of IT needs.
  • Consistently ranked among the top analysts in calls taken and percentage of incidents resolved.
  • Frequently worked with oncoming new hires to train them on USACE systems.
  • Regularly taught new hire classes on BES and Bomgar. In addition to being an analyst, also worked as backup Priority Manager, backup Problem Manager, Lead Analyst, and worked with the Queue Management team. Familiar and proficient in all programs used and supported by the Army Corps of Engineers.

Education

Culinary Art Certificate - Culinary Arts

Wallace St University
Hanceville, AL
01.2021

Mass Communications, Public Relation, and Psychology

Arkansas State University
Jonesboro, AR
05.1998

Skills

  • Servsafe Certified
  • Quick Learner
  • Self Motivated
  • Basic culinary knowledge and knife skills
  • Reliable
  • Clean driving record

Timeline

Line Cook

Flagship Inc
02.2025 - Current

Cook

The Railyard
10.2023 - 01.2024

Owner/Operator

Decatur Street Food Truck
04.2021 - 08.2023

Cook

The Railyard/ Whisk'd Cafe
07.2019 - 03.2021

Information Systems Training Instructor

LEIDOS/Vectrus
10.2016 - 03.2019

Enterprise Service Desk Analyst

EMCO Technologies/Able Forces
10.2011 - 10.2016

Mass Communications, Public Relation, and Psychology

Arkansas State University

Culinary Art Certificate - Culinary Arts

Wallace St University

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