Jonathon Day
Milwaukee,WI
Summary
Proven track record in delivering exceptional customer service and maintaining high-quality standards, demonstrated during tenure at Apria Healthcare. Skilled in route planning and vehicle loading, with a keen attention to confidentiality. Excelled in roles requiring excellent communication and heavy lifting, achieving significant customer satisfaction and repeat business through meticulous attention to detail and efficiency.
Overview
6
6
years of professional experience
Work History
Independent Contractor Medical Courier
Apria Healthcare
10.2022 - 07.2024
- Load and unload medical equipment, oxygen and supplies onto and off of delivery vehicles.
- Deliver medical equipment to homecare patients; including, setting up the equipment, instructing patients on the basic use of the equipment and assisting patients in solving problems regarding equipment use. Will also pick up medical equipment.
- Ensure patients do not suffer service failures by proactively communicating estimated arrival times with patients and/or family members.
- Complete daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad).
- Perform routine vehicle maintenance and daily inspections including the checking of gasoline, oil fluids, tire pressure and brakes. Responsible for reporting any issues or malfunctions to leadership.
- Respond to critical situations as appropriate, during regular business hours and on an on-call basis.
- Comply with all applicable traffic laws and regulatory requirements; including, practicing safe driving habits and providing required documents needed for the Driver Qualification File.
- Adhere to mandatory reporting requirements; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.
- May clean and assist with the repair of equipment.
Paint Prepper
Caliber Collision
01.2020 - 08.2022
Paint Prepper
Sommers Automotive
08.2019 - 01.2021
- Cleaned guns, tanks and tubes with solvents, wire brushes and cloths.
- Maximized paint adhesion by properly sanding and smoothing surfaces before application.
- Maintained a safe working environment by following all safety protocols and wearing appropriate protective gear.
- Demonstrated attention to detail while inspecting surfaces for flaws or defects prior to painting processes.
- Minimized overspray issues by utilizing effective masking techniques for multiple surface types.
- Increased customer satisfaction with detailed paint preparations, resulting in high-quality finishes.
Car Detailer
Sommers Automotive
09.2018 - 07.2019
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Education
High School Diploma -
Alexander Hamilton High School
Milwaukee, WI06.2019
Skills
- Attention to confidentiality
- Clean Driving Record
- Handling pharmaceutical materials
- Route Planning
- Excellent driving skills
- Licensed driver in State
- Vehicle loading
- Local routes
- Heavy Lifting
- Documentation
- Excellent Communication
Timeline
Independent Contractor Medical Courier
Apria Healthcare
10.2022 - 07.2024
Paint Prepper
Caliber Collision
01.2020 - 08.2022
Paint Prepper
Sommers Automotive
08.2019 - 01.2021
Car Detailer
Sommers Automotive
09.2018 - 07.2019
High School Diploma -
Alexander Hamilton High School