Jonathon Utheim

-Work individually with customers to assess their needs, and suggest boots within their budget, current inventory, and expectations.

-Maintain inventory and standards across the entire retail space

-Upsell softgoods/accessories

-Assist ski boot fitting team as needed during busy times

• Specialized in snowboarding, lifestyle, event, landscape, and family photography for brands including Red Bull, Google, 5Piral Wax, and Boarders Trading Cards, with work published in Garage Snow Magazine and Snowboarder Magazine.

• Maintain a searchable database of customer print files across paper, canvas, and metal formats. Program and operate CNC equipment to cut metal prints, sign blanks, and custom pieces, and perform artwork capture with retouching and precise color matching.

• Led high-volume lay-flat and studio photography for consignment items ranging from rooftop tents to Scarpa boots and other outdoor hardgoods. Directed strobe lighting setups, optimized lay-flat workflows, standardized file organization, and coordinated with external photo editors.

• Managed intake of consumer consignment items, researching original MSRPs, specifications, origins, and condition to determine value, write product copy, and list new items daily. Served as snowboard gear expert, helping launch a partnership with Nidecker Snowboards to recycle equipment and reduce landfill waste.

• Coordinated and executed fence installation projects from planning through completion. Managed project timelines, materials, and on-site crews to ensure quality workmanship and customer satisfaction.
• Seasonal

• Managed the coordination of print production, ensuring projects moved efficiently from file preparation through final output. Oversaw framing and assembly processes to deliver high-quality finished products that met client specifications.

• Assisted customers in selecting outdoor gear and apparel while providing knowledgeable product recommendations. Handled shipping operations, including order processing, packaging, and ensuring timely delivery to customers.
• Seasonal

• Overseeing daily operations, staff supervision, and sales performance. Ensured exceptional customer service, maintained inventory accuracy, and supported merchandising to drive revenue growth.