JONATHON E. COMEAU

• Negotiated with claimants to settle claims and issued payouts to claimants.
• Examined photographs and surveillance and any other claim related documents relating to claims.
• Walked member through series of steps to determine problem and implement likely solution.
• Documented all findings in concise reports.

• Exceeded goals through effective task prioritization and great work ethic.
• Provide quality assurance to all food orders to ensure every item is verified and accounted for.
• Successfully deliver average of 300 orders per quarter, earning average star rating of 4.8.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue

Customer Service Associate/Lead Cashier:

• Served as mentor and trained employees on how to pitch company's credit card as well as created and expanded an incentive system.
• Boosted and maintained credit card sales and dashboards identifying and helping eliminate 20% loss of revenue.
• Handled an average of 30 calls per day and maintained customer satisfaction.
• Ran and took troubleshooting steps for POS operating systems and handled over 100 transactions on a daily basis.
• Excellent verbal and written communication, problem-solving, advocacy for customer needs.