Strategic Partner known for high productivity and efficiency in task completion. Skilled in negotiation, strategic planning, and relationship management. Excel in communication, leadership, and problem-solving to achieve goals and foster partnerships.
Overview
13
13
years of professional experience
Work History
Real Estate Licenses Consumer Experience Partner (LCEP)
Opendoor/OpenExchange Brokerage
01.2021 - 01.2023
Negotiated over 100 successful closes with cooperating brokers to obtain favorable terms for an institutional investor.
Supported real estate investment firms in procuring residential properties.
Improve platform features and functionality through cross-functional collaboration.
Cultivated long-term relationships with existing clients through consistent communication efforts.
Developed training materials for staff members in order to improve their skillset related to client relations management .
Built a network of contacts to create a robust sales pipeline of off-market deals.
Ensured compliance with industry regulations and company policies.
Identified opportunities for growth by analyzing current trends in the marketplace and making strategic decisions based on those findings.
Analyzed data from internal and external sources in order to identify areas of improvement within the organization's processes or procedures.
Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
Provided leadership and guidance to team members while encouraging collaboration across departments.
Realtor
Keller Williams Realty
01.2014 - 01.2020
Worked as a buyer/seller's agent, prospecting for leads and conducting thorough needs analyses.
Closed hundreds of deals by prequalifying buyer clients and utilizing strong negotiations skills.
Conducted open houses to showcase properties.
Educated customers about mortgage products and loan processes relevant to their needs.
Generated leads through networking activities, cold calling prospects, referrals.
Attended industry events such as conferences or seminars related to real estate topics.
Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
Provided guidance and support throughout the entire purchasing process from initial search through closing.
Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
Assistant Property Manager
550 Abernathy
Atlanta, GA
01.2010 - 01.2012
Showed and leased apartments to prospective tenants
Handled lease agreements, maintenance, and tenant interactions.
Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
Initiated eviction proceedings when necessary according to state law guidelines.
Organized community events to foster positive relationships among residents.
Ensured compliance with all applicable laws related to fair housing practices.
Implemented cost-saving measures to reduce operating expenses.
Negotiated rental terms with applicants ensuring that they comply with company policy standards.
Skills
Proficient in Salesforce, Google Suite, Slack, Microsoft Office, Yardi, and Canva
Strategic Planning
Financial Administration
Marketing
Operations Management
Customer Relationship Building
Client Representation and Advisement
Real Estate Law
Problem-solving abilities
Active Listening
Multitasking
Task Prioritization
Microsoft Office and DocuSign
Contract Review and Negotiation
Written and verbal communications
Cross-functional communications
Credentials - Licenses
Georgia
Florida
Ohio
Alabama
Timeline
Real Estate Licenses Consumer Experience Partner (LCEP)
Global Senior Manager, Production, Product, and Operations at OpenExchange, Inc.Global Senior Manager, Production, Product, and Operations at OpenExchange, Inc.