Jonelle Gantan
San Francisco,CA
Summary
Licensed skincare professional skilled in delivering high-quality esthetic treatments. Adept at client consultation, customized skincare plans, and advanced techniques. Strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Excellent communication and customer service skills, with deep understanding of skin health and wellness.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Mysa Day Spa
San Francisco, CA
07.2023 - Current
- Greet guests at front desk and engage in pleasant conversations while managing check-in process.
- Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Schedule, coordinate and confirm appointments.
- Maintain accurate records of all interactions, including customer names, phone numbers, credit card information, and product sales.
- Deliver outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Esthetician Student
San Francisco Institute of Esthetics & Cosmetology
San Francisco
01.2024 - 06.2024
- Capabilities in performing customized skin treatments.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff, students, and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
- Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
- Educated clients on post-wax care, resulting in fewer complaints and improved overall satisfaction.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Education
Bachelor of Science - Chemistry
Dominican University of California
San Rafael, CA05.2027
Esthetician License - Esthetics
San Francisco Institute of Esthetics & Cosmetology
San Francisco, CA06.2024
High School Diploma -
Sacred Heart Cathedral Preparatory
San Francisco, CA12.2020
Skills
- Strong Customer Service Skills
- Professional Communication
- Strong Listening Skills
- Proper Sanitation Practices
- Time Management
- Detail Oriented
- Organizational Skills
- Team Work
- Problem Solving
- Multitasking
Timeline
Esthetician Student
San Francisco Institute of Esthetics & Cosmetology
01.2024 - 06.2024
Front Desk Receptionist
Mysa Day Spa
07.2023 - Current
Bachelor of Science - Chemistry
Dominican University of California
Esthetician License - Esthetics
San Francisco Institute of Esthetics & Cosmetology
High School Diploma -
Sacred Heart Cathedral Preparatory