SOLVEIG LANGR
Library Clerk
Nicollet,MN
Summary
To have an opportunity to use my skills and experience to provide excellent customer service, aid and guidance to patrons in order to promote life-long learning.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk Receptionist
Carlson-Tillisch Eye Clinic
Mankato, MN
03.2021 - 11.2021
- Coordinating patient scheduling, check-in, check-out and payments for billing, using computer programs and registration systems.
- Verifying patient insurance, demographic and health history to keep information current.
Home Caregiver
Self
11.2018 - 01.2020
- Managing all aspects of care, including doctor appointments, in-home therapy, meal planning and creation, grocery shopping, wound care, medication administration, transportation, and coordination of hospice care for elderly father
Program Manager
Scholarship America Inc
St. Peter, Minnesota
11.2012 - 11.2018
- Working cooperatively in a team setting, but personally managing over 30 scholarship programs
- Using written and verbal skills to communicate effectively with clients, applicants, parents, and schools
- Responsibility for updating program contracts and calendars
- Oversight of annual updates and creation of application materials in response to client needs
- Giving work direction to other team members, as needed
- Participation in preparation and determination of award granting
- Maintaining student records; determining eligibility; issuing award payments
- Operating standard office equipment and software
- Invoicing and maintaining financial accounts for the entire portfolio of programs
Education
Bachelor of Arts - Biology
Gustavus Adolphus College
Saint Peter, MN 08.1988 - 05.1990
Associate of Arts - General Studies
Bethany Lutheran College
Mankato, MN 08.1986 - 06.1988
Skills
Strong customer service skills
Ability to write well and communicate orally
Computer and internet literate
Good organizational and management skills
Ability to work well in a team setting
Passion for literature and learning
Pertinent Volunteer Experiences
- Home School Group Leader:1998-2011, I homeschooled my own children, and directed many group activities for multiple children of many ages.
- Secretary: I have served in the capacity of secretary for multiple community and church committees and councils.
- Community Book club, Discussion Leader: Since 2011, I have led numerous group discussions on books covering a variety of genres.
Timeline
Front Desk Receptionist
Carlson-Tillisch Eye Clinic
03.2021 - 11.2021
Home Caregiver
Self
11.2018 - 01.2020
Program Manager
Scholarship America Inc
11.2012 - 11.2018
Bachelor of Arts - Biology
Gustavus Adolphus College
08.1988 - 05.1990
Associate of Arts - General Studies
Bethany Lutheran College
08.1986 - 06.1988