Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jo’Nelle Hill

Baltimore,MD

Summary

Dynamic Business Service Specialist at Coppin State University, showcasing expertise in budget oversight. Seasoned Business Service Specialist with understanding and practical knowledge of financial systems, customer service, and management practices. Skilled in developing client relationships, handling queries, and resolving complex issues.

Demonstrated ability to work well under pressure while maintaining high quality standards.

Overview

11
11
years of professional experience

Work History

Business Service Specialist

Coppin State University
01.2023 - Current
  • Assist in planning and developing the department's budget.
  • Prepares budget amendments.
  • Communicate with internal and external customers about department operations.
  • Resolves discrepancies with vendors and service providers.
  • Authorization and monitoring of the payment of invoices.
  • Oversee the preparation and processing of journals and purchase requisitions.
  • supervise the creation, maintenance, and reconciliation of accounts
  • Supervise all student employees under Business Services; plan, schedule, assign, and review work.
  • Handled administrative tasks including scheduling and event coordination.

General Assistant

Coppin State University
Baltimore, MD
01.2015 - 01.2023
  • Assist students/ faculty/ customers at front desk window
  • Sort and organize mail as necessary for future delivery
  • Bundle and route sorted mail to designated areas
  • Weighing mail, computing and attaching appropriate postage
  • Operates standard equipment including Web Tracking System, scales, handheld palms and copiers
  • Uphold records such as returned mail, credit card transactions, and printing and paper usage
  • Process payments such as eagle card and credit card transactions

Education

Bachelor of Science - Psychology, Urban Arts

Coppin State University
Baltimore, MD
05.2016

MBA - Business Administration

University of Maryland Global Campus
Hyattsville, MD

Skills

  • Interpersonal communication
  • Microsoft Office proficiency
  • Clerical support
  • Leadership skills
  • Attention to detail
  • Budget management
  • Invoice processing
  • Vendor negotiation

Timeline

Business Service Specialist

Coppin State University
01.2023 - Current

General Assistant

Coppin State University
01.2015 - 01.2023

Bachelor of Science - Psychology, Urban Arts

Coppin State University

MBA - Business Administration

University of Maryland Global Campus

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