Entrepreneur
Grant Nordan
Business Service Specialist
Waxahachie,TX
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with a good understanding of business principles, project management, and team leadership. Collaborative with a relentless work ethic.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Business Service Specialist
Southwestern Assemblies of God University
Waxahachie, TX
11.2023 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information, and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis, and reporting.
- Worked effectively in fast-paced environments.
President
Southwestern Missions Association
Waxahachie, TX
2023.05 - 2024.05
- Developed and maintained courteous and effective working relationships.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Applied effective time management techniques to meet tight deadlines.
- Spearheaded rebranding efforts during company acquisitions or mergers, seamlessly integrating new assets into existing frameworks without sacrificing identity or core values.
- Oversaw the execution of five branches amidst rebranding efforts and launching a new initiative.
Systems Integrator
Church Technology Warehouse
Bolivar, MO
12.2019 - 07.2023
- Tested and repaired system circuit boards to component level using variety of instruments.
- Interfaced with customers to explain operation and instill confidence in installed systems.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Set up projectors, laptops and microphones for live presentations.
- Executed client consultations to determine audio-visual needs for events.
- Pulled and terminated variety of cables.
- Shortened installation time by 20%
Vice President of World Outreach
SAGU
Waxahachie, TX
03.2021 - 06.2022
- Oversaw department of 40 - 75 leaders.
- Planned and executed two weekend leadership trips.
- Planned and executed week long leadership training trip.
- Oversaw raising of $75,000+
- Established performance goals for department and provided methods for reaching milestones.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Clarified roles, responsibilities and expectations of staff.
- Created succession plans to provide continuity of operations during leadership transitions.
- Cultivated company-wide culture of innovation and collaboration.
Assistant Operations Manager
The Complex - Sporting And Events Center
Bolivar, MO
03.2014 - 06.2017
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Monitored employee productivity and optimized procedures to reduce costs.
- Supervised operations team to support operational excellence and excellent customer service.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and maintain operational guidelines for staff.
- Reworked distribution to save 5% of annual funds.
Education
Master of Arts - Organizational Leaderhsip
08.2023 - Current
Bachelor of Arts - Intercultural Studies
08.2019 - 04.2023
- Dean's List Spring 2023
- Awarded Delmar R. Guynes Award for Intercultural Studies
- Study Abroad: Côte d'Ivoire, Internship
GED -
08.2018 - 11.2018
Skills
System upgrades
Program installations
Performance Analysis
Technical Writing
Decision-Making
Critical Thinking
Training and Development
Team building
Interests
Mechanic Work
Language Studies
Marketing
Digital Design
Hobbies
- Coding/Computer Engineering
- Backpacking/outdoors
- Leatherworking
- Cooking
- Writing/Poetry
Timeline
Business Service Specialist - Southwestern Assemblies of God University
11.2023 - Current
Southwestern Assemblies of God University - Master of Arts, Organizational Leaderhsip
08.2023 - Current
President - Southwestern Missions Association
2023.05 - 2024.05
Vice President of World Outreach - SAGU
03.2021 - 06.2022
Systems Integrator - Church Technology Warehouse
12.2019 - 07.2023
Southwestern Assemblies of God University - Bachelor of Arts, Intercultural Studies
08.2019 - 04.2023
Ozarks Technical Community College - GED,
08.2018 - 11.2018
Assistant Operations Manager - The Complex - Sporting And Events Center
03.2014 - 06.2017