Jones Mackenzie
Kansas City
Summary
Dynamic professional with a proven track record at KVC Kansas, excelling in staff management and training. Recognized for implementing process improvements that enhanced departmental efficiency. Adept in customer service and massage therapy training, fostering a collaborative environment that drives team success and client satisfaction.
Overview
7
7
years of professional experience
Work History
Supervisor of Admissons
KVC Kansas
08.2018 - Current
- Oversaw daily operations, ensuring compliance with organizational policies and procedures.
- Mentored team members to enhance performance and foster professional development.
- Implemented process improvements resulting in increased efficiency within the department.
- Managed scheduling and workload distribution to optimize team productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Massage Therapist
Fountain of Life Chiropractic
07.2023 - 02.2025
- Delivered therapeutic massage sessions tailored to individual client needs and preferences.
- Collaborated with chiropractors to enhance patient treatment plans and outcomes.
- Educated clients on self-care techniques and wellness strategies for long-term health benefits.
- Maintained accurate records of client progress and treatment history for optimal care continuity.
- Documented treatment sessions using SOAP notes.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Analyzed postural assessments and range of motion.
Massage Therapist
Kansas City Wellness Club
07.2023 - 02.2024
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Education
Associate of Applied Science - Occupational Science (Massage)
Wellspring School of Allied Health
Kansas City, MO04-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Stretch and Flexibility training
- Corrective exercise training
Timeline
Massage Therapist
Fountain of Life Chiropractic
07.2023 - 02.2025
Massage Therapist
Kansas City Wellness Club
07.2023 - 02.2024
Supervisor of Admissons
KVC Kansas
08.2018 - Current
Associate of Applied Science - Occupational Science (Massage)
Wellspring School of Allied Health