Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonette Kahawaii

Long Beach,CA

Summary

Seasoned supervisor in gambling services with background in overseeing operations and personnel within casino environments. Skilled in staff training, customer service excellence, and compliance management. Demonstrated ability to enhance team performance and guest satisfaction through effective leadership and process improvements. Successfully increased operational efficiency and maintained high standards of service quality in previous roles.

Overview

14
14
years of professional experience

Work History

Cage Supervisor

Hustler Casino
Gardena, California
03.2021 - Current
  • Processed payments from customers using point-of-sale systems or manual methods depending on type of transaction being completed.
  • Developed processes to improve efficiency of daily operations while reducing costs associated with processing payments.
  • Responsible for overseeing the daily operations of a casino cage, ensuring compliance with all applicable gaming regulations and company policies.
  • Exchanged money, credit, tickets, or casino chips for patrons.
  • Performed daily audits of all currency transactions for accuracy.
  • Executed currency trades to provide guests with casino chips or process cash redemptions for unused chips.
  • Balanced the cash drawer at the beginning and end of each shift.
  • Monitored floor operations and resolved safety, service and equipment issues.

Casino Cage Cashier

Hollywood park Casino
12.2016 - 11.2019
  • Exchanged money, credit, tickets, or casino chips for patrons.
  • Performed daily audits of all currency transactions for accuracy.
  • Sold casino chips, tokens or tickets.

Cashier

China Road Restraunt
Long Beach, California
10.2010 - 01.2013
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Carson High School
Carson, WA
06-1994

Skills

  • Financial reporting proficiency
  • Time management mastery
  • Data entry proficiency
  • Problem solving prowess

Timeline

Cage Supervisor

Hustler Casino
03.2021 - Current

Casino Cage Cashier

Hollywood park Casino
12.2016 - 11.2019

Cashier

China Road Restraunt
10.2010 - 01.2013

Carson High School
Jonette Kahawaii