Analyzed problems and worked with teams to develop solutions.
Interacted with customers by phone, email, or in-person to provide information.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Assistant Instructor
Republic Of Korea Army
10.2020 - 04.2022
Completed mandatory military service as an assistant instructor in the Republic of Korea Army.
Ensuring that training materials and equipment are maintained and used properly, and coordinating with logistics staff to ensure that resources are available as needed.
Providing guidance and support to trainees, answering questions and addressing concerns, and helping them to develop the skills and knowledge needed to succeed.
Maintaining accurate records of trainees' attendance, performance, and other important information, and communicating this information to the lead instructor and other relevant personnel as needed.
Possess the ability to manage with an unexpected situation.
Club Member
Travel Industry Management Student Association
09.2022 - Current
Understand hotels' culture and job structure, furthermore, building relationships with hotel staff by participating the hotel site inspection.
Participate in beach cleaning to understand the positive impact of environmental protection on the travel industry, contribute to social development, and further form relationships with alumni.
Participate in a variety of workshops to gain insight and knowledge from industry professionals.
Build friendship and teamwork with club members.
Education
Bachelor of Science - Hospitality
University of Hawaii At Manoa
Honolulu, HI
12.2024
Associate of Arts - Business
Northern Marianas College
Saipan, MP
06.2019
High School Diploma -
Centum High School
Busan, Korea
02.2016
Skills
Proficient in Microsoft Word, Excel, and PowerPoint
Language Skills (Korean, English, Japanese)
Organization, collaboration
Conflict Mediation
Timeline
Intern
Paradise Hotel Busan
06.2023 - 08.2023
Club Member
Travel Industry Management Student Association
09.2022 - Current
Assistant Instructor
Republic Of Korea Army
10.2020 - 04.2022
Bachelor of Science - Hospitality
University of Hawaii At Manoa
Associate of Arts - Business
Northern Marianas College
High School Diploma -
Centum High School
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