Joni Zukoff

• Maintained strict confidentiality with all personal data as per company guidelines.
• Prepared insurance claims and followed on claims on a monthly basis
• Utilized the SSI and PCC systems for claims submission
• DDE was used for Medicare followup, appeals and corrections

Corrected claims for re-transmissions

Created relationships with other departments to resolve issues with the practice management system

Verified all 837 filed were processed daily and correctly

Reviewed and problem-solved billing errors

Maintained all operations maintenance files along withtheir security privileges

Provided system training

Supervised ten-plus employees

Reconciled operating room schedules, and made sure all records were accounted for

Verified data/preparation for all insurances on patients records to ensure correct carrier was billed

As a supervisor, responsible fo charge posting for all billing charges to be posted in a timely manner

Oversaw 5 employees for payment posting and processing refunds

Completed all payments for month withing two days prior to deadline

Researched and pulled all back-up for credit balances

ADDTIONAL EXPERIENCE

Billing Representative 1989 to 1996.

Reconciled operating room scheduled. Verified insurance, prepped and posted charge batches. Posted payments, research credit balances and processed refunds to appropriate parties