Summary
Overview
Work History
Education
Skills
Timeline
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Jonica Green

Birmingham,AL

Summary

Dedicated healthcare professional with over 12 years of experience across diverse medical environments, seeking a Healthcare Administrator role. Expertise in patient care, data management, and the implementation of effective healthcare procedures, complemented by strong proficiency in EMR systems and clinical administration. Currently pursuing a Master's degree in Healthcare Administration, demonstrating exceptional communication skills, time management abilities, and a talent for multitasking in fast-paced settings. Committed to enhancing operational efficiency and improving patient outcomes through strategic leadership and innovative solutions.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

Princeton Baptist Medical Center
07.2025 - Current
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.

Medical Assistant

Comprehensive Breast Health
10.2024 - 06.2025
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

Complete Health
05.2023 - 10.2024
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.

Medical Assistant III

American Family Care
04.2022 - 01.2024
  • Conducted patient interviews and accurately recorded vital statistics in electronic medical records, including blood pressure, pulse, temperature, and oxygen saturation.
  • Prepared and maintained examination rooms, ensuring they were stocked with necessary supplies for medical procedures.
  • Assisted healthcare providers during examinations and procedures by providing instruments and materials promptly.
  • Administered diagnostic tests such as EKGs, urinalysis, and tests for strep, flu, COVID-19, mononucleosis, and pregnancy, along with performing blood glucose level checks and administering injections.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Phlebotomy/Lab Assistant

Ascension St Vincent’s St. Clair
07.2020 - 06.2022
  • Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Packaged and shipped specimens to central lab daily.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Education

Master of Arts - Healthcare Administration

The University of Arizona Global Campus
Chandler, AZ
10-2025

Bachelor of Science - Biology

Stillman College
05.2015

High School Diploma -

Talladega High School
Talladega, Alabama

Skills

  • Microsoft Office: Excel, PowerPoint, Word, and Publisher
  • Strong Patient Service Skills
  • Excel in Communication Skills
  • Patient Care
  • Phlebotomy
  • Clinical Skills
  • Medical Terminology
  • Leadership
  • HIPAA compliance
  • EMR / EHR

Timeline

Patient Care Technician

Princeton Baptist Medical Center
07.2025 - Current

Medical Assistant

Comprehensive Breast Health
10.2024 - 06.2025

Medical Assistant

Complete Health
05.2023 - 10.2024

Medical Assistant III

American Family Care
04.2022 - 01.2024

Phlebotomy/Lab Assistant

Ascension St Vincent’s St. Clair
07.2020 - 06.2022

Master of Arts - Healthcare Administration

The University of Arizona Global Campus

Bachelor of Science - Biology

Stillman College

High School Diploma -

Talladega High School

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